About the Role
- We are looking for an experienced Java Developer to join a dedicated Operations Centre of Excellence, supporting one of our key international clients across Southeast Asia and Oceania on SAP Commerce Cloud (Hybris).
- This role combines Java development with technical support, troubleshooting, system enhancements, and production operations. You will work with cross-functional teams to ensure platform stability, resolve technical issues, and deliver high-quality services in line with agreed SLAs.
Key Responsibilities
- Software Development: Analyze technical requirements, develop and enhance Java-based applications, and prepare technical documentation.
- SAP Hybris Support: Investigate and resolve issues related to product catalogues, pricing, promotions, checkout, payments, orders, and system integrations.
- Technical Troubleshooting: Analyze logs, reproduce defects, identify root causes, and implement or coordinate appropriate solutions.
- Incident & Ticket Management: Handle technical tickets through Jira, resolve production issues, and escalate complex cases to L2/L3 or DevOps teams while ensuring SLA compliance.
- Testing & Release Support: Support Business Validation Testing (BVT), defect verification, system releases, and post-deployment monitoring.
- Collaboration & Documentation: Work with international technical and business teams, maintain technical documentation, and contribute to knowledge sharing and continuous improvement.
Requirements
- Experience: At least 6 months of hands-on experience in Java development.
- Education: Bachelor's degree or higher in Information Technology, Computer Science, or a related field.
- Java Technologies: Strong knowledge of Java Core, Java EE, Spring, Struts, Hibernate, and common design patterns.
- SAP Hybris: Experience with SAP Commerce Cloud (Hybris) is preferred.
- Architecture & Database: Experience with Microservices, REST APIs, SQL/PLSQL, and Oracle or MySQL.
- Technical Skills: Strong troubleshooting, log analysis, debugging, and problem-solving skills.
- Communication: Good English communication skills, with confidence in working directly with international clients.
- Working Style: Proactive, responsible, collaborative, and able to work independently under pressure while meeting SLAs.
- Preferred Qualifications: Experience with Jira, Confluence, AEM, CMS, DevOps, system integrations, or production support is an advantage.
Compensation & Benefits
- Salary: VND 12 - 20 million/month, based on experience and qualifications.
- Bonuses: Quarterly performance bonuses and year-end bonuses (1-3 months' salary).
- Salary Review: Annual performance evaluation and salary review.
- Health & Statutory Benefits: Annual health check-ups, social insurance, and public holidays in accordance with Vietnamese labor laws.
- Global Projects: Opportunities to work with major international clients on large-scale eCommerce systems and complex technical challenges.
- Agile Environment: Work in autonomous, flexible, and high-performing Agile/Scrum teams.
- Company Culture: A young, dynamic, and collaborative workplace with company retreats, team building, happy events, and BiPlus Radio.
- Learning & Development: Hands-on experience, continuous learning, technical training, mentoring, coaching, and regular feedback.
Working Location
BiPlus Hanoi Office - Floors 3-6, 85 Tran Thai Tong Street, Cau Giay District, Hanoi, Vietnam.
Working Hours
- Monday to Friday: [protected info] and 13:30-17:30.
- Work two Saturdays per month, according to the company's work schedule.
- Shift-based work and occasional on-call support may be required for critical incidents or system launches.
Application Contact
Ms. Luyen - [email protected] - [protected info] (Zalo, WhatsApp).