1. Seek and developing the new customers to expand the business (30%)
+ Research the market to seek new Key Accounts information and building up the relationship with them to offer services.
+ Cooperate with the internal and external partners to develop the business with new Key Customers.
2. Build up relationship with potential Key accounts to execute strategic plan of the company (30%)
+ Build up relationship and follow up with potential Key accounts assigned by the company
+ Respond to inquiries and handle requests from the client
+ Coordinate with internal department to propose solutions, quotation & SOP as clients' request
3. Customer services & operation monitoring (20%)
- Monitor operations teams to ensure the best service that meets customer expectations.
- Create customer oriented mind KA.
- Ensure to solve problems from Key customers and on time provide the solutions effectively.
4. Compliance assurance and operational efficiency (10%)
5. Improve your own capacity. (10%)
- Graduated from College or University on Foreign Trade, Import Export, Logistic, SCM, Customs, Economic or related major.
- At least two years' experience as a key account executive,
sales executive or similar.
- Excellent verbal and written communication/presentation skills and ability to build relationships
- Customer-focused with a strong customer service orientation.
- Intermediate English proficiency. Another language (Japanese, Chinese, Korean, etc.) is a benefit point.