Mô tả Công việc
a) Leadership and management of AIC's activities under supervisor of TM and Head of Aqua BU
Directly oversee
lab technicians to ensure smooth daily operations
Allocate tasks and responsibilities to lab staffs based on skillsets and priorities
Monitor staff performance and provide feedback for continuous improvement
Ensure prompt reporting of urgent or unforeseen issues in daily operations to the Manager for timely resolution and decision-making.
b) Manage Professional Activities under supervisor of Manager and Head of Aqua BU.
Ensure the accuracy and quality of the lab's testing processes
Stay informed on testing protocols, customer needs, and industry standards to align the lab's services accordingly.
Regularly communicate with customers to gather feedback and identify improvement areas for lab services.
Organize regular training sessions to keep the team updated on the latest diagnostic and testing methods.
Oversee the stock and consumption of lab equipment and chemicals.
Regularly audit inventory to maintain availability and efficiency
c) Support in Other Duties
Assist other teams and working closely to MKT team to introduce AIC's image to customers
Checking the monthly reports on lab activities, progress, and areas for improvement before sending to TM.