Livestream Productions Executive (Shopee)

About THN Network
THN Network is a new-generation Social Commerce agency that partners with brands to drive sustainable business growth through Influencer Marketing, Livestream Commerce, and Affiliate Marketing.
Backed by a diverse network of creators and an experienced team, THN helps brands transform influence into measurable business results through campaigns that combine strategic thinking, data-driven insights, and creative execution. We believe that authentic connections between brands and creators are the foundation for creating long-term value for both businesses and the communities they serve.
Key Responsibilities
Install and configure the full production stack for each assigned session, including cameras, lighting, microphones and audio mixer, capture cards, switcher, monitors, and streaming software, and complete the setup ahead of the scheduled go-live time confirmed by the Livestream Operations team.
Build and dress the set for each session, covering backdrop, product display area, props, and on-set branding, following the layout and brand guidelines approved for the campaign, and restore the studio to standard condition after every broadcast.
Complete the pre-broadcast verification checklist for every assigned session, covering audio levels and clarity, exposure and white balance, host and product framing, on-screen graphics and overlays, stream key and encoder settings, and confirmation that the signal is live and stable on Shopee Live.
Monitor stream health for the full duration of the broadcast, tracking bitrate stability, dropped frames, audio and video synchronisation, latency, and playback quality as seen on the viewer side, and correct deviations during the session without disrupting the selling flow.
Handle front-line technical incidents as they occur on air, including equipment failure, internet disruption, encoder crash, audio feedback, and lighting faults, by switching to backup devices or the secondary connection line, and escalate promptly to the Livestream Productions Supervisor when an incident exceeds your authority or requires the session to be paused or rescheduled.
Operate the switcher and on-screen graphics in line with the run-of-show so that pinned products, voucher announcements, flash sale and combo deal moments receive the intended visual support at the correct time.
Record and archive every assigned session, then edit recap clips and product highlight cuts formatted for Shopee Video and the creator's social channels, and deliver them within the agreed turnaround time.
Maintain the equipment assigned to you through routine inventory checks, cable and battery management, cleaning of lenses and lighting fixtures, firmware and software updates, and documented reporting of damaged or missing items in the equipment log.
Prepare, pack, transport, and reinstall production kits for sessions held outside the studio, such as brand locations and event venues, and verify the technical environment at the destination before the session begins.
Submit a technical log after every assigned session, covering setup and teardown duration, incidents encountered, downtime, and equipment used, so that recurring faults can be identified and addressed.
Provide extended technical coverage for long-format mega live sessions running approximately six hours and for peak campaign periods including Double Day (9.9, 10.10, 11.11, 12.12), payday sale, and mid-month sale, working in the shift rotation set by the Supervisor to keep coverage uninterrupted.
Candidate Requirements
Minimum 01-02 years of hands-on experience in livestream production, studio operation, video production, or event audio-visual work; experience with e-commerce livestream on Shopee Live or TikTok Shop is an advantage.
Practical command of camera operation (mirrorless, DSLR, or camcorder), multi-point lighting setup, and audio capture using wired and wireless microphones together with an audio mixer.
Working knowledge of streaming software and hardware such as OBS Studio, vMix or equivalent, capture cards, and switchers, including the ability to configure bitrate, resolution, and frame rate appropriately for the session.
Ability to diagnose and resolve basic broadcast networking issues, including wired versus wireless connection quality, bandwidth verification, backup mobile connection, and identification of the cause of dropped frames.
Video editing capability in Adobe Premiere Pro, CapCut, or equivalent, sufficient to produce recap clips and short-form cuts in the vertical format required for Shopee Video.
Understanding of Shopee Live session metrics, including NMV, CCU/PCU, and watch time, at a level sufficient to explain how stream stability, image quality, and sound quality affect viewer retention and session results.
Disciplined, checklist-driven working style, with accuracy in completing pre-broadcast verification and in documenting incidents and equipment status.
Composure and clear judgement when troubleshooting on air, including the ability to decide quickly between fixing an issue directly and escalating it.
Availability to work a rotating schedule that includes evenings, weekends, and peak campaign periods, and physical capability to handle the setup and teardown of lights, stands, backdrops, and equipment cases.
Fluent Vietnamese, with English sufficient to read equipment manuals, software interfaces, and platform technical documentation.
What We Offer
Competitive compensation package with performance reviews conducted twice a year based on individual capabilities and results.
Performance-based bonuses tied to both company performance and individual achievements.
Full provision of equipment and tools required for work.
Full statutory benefits, including Social Insurance, Health Insurance, and Unemployment Insurance, along with 12 annual leave days and additional company welfare programs.
Opportunity to work closely with leading Creators, KOLs/KOCs, and top brands in the Social Commerce industry.
A young, open, and collaborative work environment that encourages innovation, continuous learning, and personal growth.
The opportunity to propose ideas, experiment with new solutions, and make a direct impact on both team development and business growth.
Flexible check-in policy, along with employee engagement activities and evolving wellness and benefits programs throughout the year.
Ready to grow with THN Network? Send us your CV - we'd love the opportunity to get to know you and explore how we can build great things together.