Manager, Office Service ManagementNgân hàng Thương mại Cổ phần Kỹ Thương Việt Nam (Techcombank)
Nơi làm việc: Hà Nội
Ngành nghề: Quản lý điều hành, Hành chính - Văn phòng, Lương cao
Thu nhập: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 04/07/2024
Hạn nộp: 28/07/2024
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Mô tả công việc
Job Purpose
- The job holder manages, operating and supervising activities related to general office services at the HeadOffice building, according to assigned functions and duties), complying with the Bank's regulations to ensureservice quality as committed
Key Accountabilities
a. Mission:
- Manage resources, ensure to maintain adequate and quality resources.
- Developing and implementing the operation plan of the Building Operations Manager in line with the operationorientation of the Division/Bank's Leaders.
- Develop policies, regulations, processes and professional guidelines related to Building Operations Manager
- Building and managing and using effectively the building management and operation budget, the sharedbudget assigned to manage according to the annual operation plan, according to the approved limit.
- Urge, inspecting and supervising functional departments, individuals in the unit and relevantcontractors/specialist units to fully perform their duties and responsibilities in accordance with regulations.
- Evaluate the quality and performance results of departments and individuals in the unit.
b. Responsibilities:
- Act as the focal point of Building Operations Manager/ Internal Service's cultural management, responsible tothe Bank's Board of Directors, relevant agencies for the management and operation of the assigned Building.
- Performing internal and external affairs (working within Techcombank, its subsidiaries/affiliated companies andrelated agencies within the scope of management and operation of the Building).
- Ensure the activities of Building Operations Manager in compliance with policies, processes, regulations,internal guidelines,... and service quality commitments (SLAs).
- Identify risks of the unit through the operation process, coordinate with related units to develop methods of riskmeasurement, assessment and mitigation.
- Manage and supervise the service quality in the operation of the Contractor's Building.
c. Authority:
- Sign administrative documents and approve the contents of activities according to the functions and tasks ofthe unit based on the decentralization and authorization of the Board of Directors, CEO and Head of Director.
- Proposing to the Board of Directors issues to: Meet the necessary resources to ensure the unit operates inaccordance with the set objectives; Adjust the assigned strategies/objectives and plans to match the efficiencyand actual work of each period
PEOPLE MANAGEMENT
- Attract, onboard and retain the right talents for a high- performing team
- Communicate team and individual KRAs/ KPIs, goals, action plan, expectations and results to team members
- Manage team performance & provide feedback regularly (following the annual performance managementcycle);
- Enable team member's professional and personal development through capability assessment, training,coaching & feedback, etc.
- Motivate and recognize team members' contributions towards the team's shared goals
- Responsible for developing talents within the team
- Act as a role model and promote corporate culture at sub- function level
- Understand & communicate relevant HR offerings to team members.
- The job holder manages, operating and supervising activities related to general office services at the HeadOffice building, according to assigned functions and duties), complying with the Bank's regulations to ensureservice quality as committed
Key Accountabilities
a. Mission:
- Manage resources, ensure to maintain adequate and quality resources.
- Developing and implementing the operation plan of the Building Operations Manager in line with the operationorientation of the Division/Bank's Leaders.
- Develop policies, regulations, processes and professional guidelines related to Building Operations Manager
- Building and managing and using effectively the building management and operation budget, the sharedbudget assigned to manage according to the annual operation plan, according to the approved limit.
- Urge, inspecting and supervising functional departments, individuals in the unit and relevantcontractors/specialist units to fully perform their duties and responsibilities in accordance with regulations.
- Evaluate the quality and performance results of departments and individuals in the unit.
b. Responsibilities:
- Act as the focal point of Building Operations Manager/ Internal Service's cultural management, responsible tothe Bank's Board of Directors, relevant agencies for the management and operation of the assigned Building.
- Performing internal and external affairs (working within Techcombank, its subsidiaries/affiliated companies andrelated agencies within the scope of management and operation of the Building).
- Ensure the activities of Building Operations Manager in compliance with policies, processes, regulations,internal guidelines,... and service quality commitments (SLAs).
- Identify risks of the unit through the operation process, coordinate with related units to develop methods of riskmeasurement, assessment and mitigation.
- Manage and supervise the service quality in the operation of the Contractor's Building.
c. Authority:
- Sign administrative documents and approve the contents of activities according to the functions and tasks ofthe unit based on the decentralization and authorization of the Board of Directors, CEO and Head of Director.
- Proposing to the Board of Directors issues to: Meet the necessary resources to ensure the unit operates inaccordance with the set objectives; Adjust the assigned strategies/objectives and plans to match the efficiencyand actual work of each period
PEOPLE MANAGEMENT
- Attract, onboard and retain the right talents for a high- performing team
- Communicate team and individual KRAs/ KPIs, goals, action plan, expectations and results to team members
- Manage team performance & provide feedback regularly (following the annual performance managementcycle);
- Enable team member's professional and personal development through capability assessment, training,coaching & feedback, etc.
- Motivate and recognize team members' contributions towards the team's shared goals
- Responsible for developing talents within the team
- Act as a role model and promote corporate culture at sub- function level
- Understand & communicate relevant HR offerings to team members.
Yêu cầu
- Degree/Occupation: University graduate or higher
- Certificate in Building Management
- Professional knowledge: good understanding of banking operations, understanding of regulations, businessprocesses of office services, management of facilities, management of office buildings.
- Experience: At least 6 years of experience in the fields related to the management and operation of OfficeBuildings; Office administration; Minimum 2 years in a similar management position
- Professional knowledge: good understanding of banking operations, understanding of regulations, businessprocesses of office services, management of facilities, management of office buildings.
- Foreign language (English): as bank's regulations
- Certificate in Building Management
- Professional knowledge: good understanding of banking operations, understanding of regulations, businessprocesses of office services, management of facilities, management of office buildings.
- Experience: At least 6 years of experience in the fields related to the management and operation of OfficeBuildings; Office administration; Minimum 2 years in a similar management position
- Professional knowledge: good understanding of banking operations, understanding of regulations, businessprocesses of office services, management of facilities, management of office buildings.
- Foreign language (English): as bank's regulations
Quyền lợi
Thưởng
13 tháng lương/năm và kèm theo tháng thưởng dựa trên năng lực
Đào tạo
Làm việc trong môi trường năng động, chuyên nghiệp có nhiều cơ hội thăng tiến
Khác
Chính sách phúc lợi vượt trội, hưởng theo quy định Ngân hàng
13 tháng lương/năm và kèm theo tháng thưởng dựa trên năng lực
Đào tạo
Làm việc trong môi trường năng động, chuyên nghiệp có nhiều cơ hội thăng tiến
Khác
Chính sách phúc lợi vượt trội, hưởng theo quy định Ngân hàng
Thông tin khác
NGÀY ĐĂNG
28/06/2024
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Hành Chính Văn Phòng > Quản Lý Văn Phòng
KỸ NĂNG
Office Administration, Building Management, Office Equipment, Operations Processes, People Management
LĨNH VỰC
Ngân hàng
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
6
QUỐC TỊCH
Không hiển thị
Xem thêm
28/06/2024
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Hành Chính Văn Phòng > Quản Lý Văn Phòng
KỸ NĂNG
Office Administration, Building Management, Office Equipment, Operations Processes, People Management
LĨNH VỰC
Ngân hàng
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
6
QUỐC TỊCH
Không hiển thị
Xem thêm
Giới thiệu công ty
Ngân hàng Thương mại Cổ phần Kỹ Thương Việt Nam (Techcombank) việc làm
Techcombank Tower, 191 Bà Triệu, Phường Lê Đại Hành, Quận Hai Bà Trưng, Hà Nội
Quy mô: Từ 1000 - 5000 nhân viên
Việc làm tương tự
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Vị trí Manager, Office Service Management do công ty Ngân hàng Thương mại Cổ phần Kỹ Thương Việt Nam (Techcombank) tuyển dụng tại Hà Nội, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Manager, Office Service Management hoặc công ty Ngân hàng Thương mại Cổ phần Kỹ Thương Việt Nam (Techcombank) ở các link phía trên
Giới thiệu công ty
Ngân hàng Thương mại Cổ phần Kỹ Thương Việt Nam (Techcombank) việc làm
Techcombank Tower, 191 Bà Triệu, Phường Lê Đại Hành, Quận Hai Bà Trưng, Hà Nội
Quy mô: Từ 1000 - 5000 nhân viên