Marketing Assistant ( Tiếng Anh)Công Ty TNHH Arttex Việt Nam
Nơi làm việc: Hồ Chí Minh
Ngành nghề: Thư ký - Trợ lý, Truyền thông/Internet/Online Media, Hành chính - Văn phòng, Marketing - PR, Search Engine Marketing, Bộ Phận Hỗ trợ, Phát triển thị trường, Tiếp thị - Quảng cáo
Lương: Thỏa thuận
Hình thức: Toàn thời gian
Ngày đăng: 04/07/2024
Hạn nộp: 20/07/2024
Mô tả công việc
1. **Market Development:**
- Develop and implement market development plans, identify and explore potential customers and market opportunities.
- Conduct brand promotion and market development through online channels (e.g., social media, email marketing, SEO/SEM, content marketing).
- Participate in offline activities (e.g., industry exhibitions, seminars, client visits) to expand brand influence.
2. **Customer Maintenance:**
- Establish and maintain relationships with existing customers, conduct regular follow-ups to understand customer needs and provide solutions.
- Handle customer feedback and complaints to ensure customer satisfaction and loyalty.
- Maintain good communication with customers, follow up on orders and project progress to ensure customer requirements are met.
3. **Market Analysis:**
- Collect and analyze market data, research market trends, consumer behavior, and competitor dynamics.
- Develop market research plans, conduct market research, generate analysis reports, and provide improvement suggestions.
- Use data analysis tools to monitor market activity effectiveness and optimize marketing strategies.
4. **Brand Promotion:**
- Design and execute brand promotion activities, including advertising campaigns, brand partnerships, promotional events, etc.
- Manage the company's website and social media platforms to increase online exposure and influence.
- Create and manage brand content to ensure consistency of brand information and maintenance of brand image.
5. **Sales Support:**
- Assist the sales team in developing sales strategies and plans, providing market information and support.
- Analyze sales data, create sales forecasts and targets, monitor sales performance, and make adjustments as needed.
- Participate in sales training to enhance the team's marketing skills and product knowledge.
6. **Order Management:**
- Handle customer inquiries, prepare quotations, and follow up on customer feedback to ensure smooth order fulfillment.
- Draft and execute order contracts, ensuring smooth progress of all stages (e.g., production, transportation, customs clearance) for timely delivery.
- Update and maintain order information, ensuring accuracy and timeliness in order tracking and coordination.
7. **Logistics and Customs Clearance:**
- Coordinate logistics to ensure the safe and timely delivery of goods.
- Familiarize and handle customs clearance processes and related documents to ensure smooth customs operations.
8. **After-Sales Service:**
- Handle customer complaints and after-sales issues, providing professional solutions to maintain company reputation and customer relationships.
- Collect customer feedback to continuously improve products and services, enhancing customer satisfaction.
9. **Financial Coordination:**
- Assist the finance department in following up and collecting accounts receivable to ensure timely payment recovery.
- Understand and master international trade settlement methods and financial processes to ensure transaction security and compliance.
10. **Other Duties:**
- Participate in internal training and meetings to continuously improve professional capabilities and comprehensive qualities.
- Collaborate closely with other departments (e.g., production, procurement, quality control) to ensure smooth foreign trade operations.
- Complete other tasks assigned by the supervisor.
- Develop and implement market development plans, identify and explore potential customers and market opportunities.
- Conduct brand promotion and market development through online channels (e.g., social media, email marketing, SEO/SEM, content marketing).
- Participate in offline activities (e.g., industry exhibitions, seminars, client visits) to expand brand influence.
2. **Customer Maintenance:**
- Establish and maintain relationships with existing customers, conduct regular follow-ups to understand customer needs and provide solutions.
- Handle customer feedback and complaints to ensure customer satisfaction and loyalty.
- Maintain good communication with customers, follow up on orders and project progress to ensure customer requirements are met.
3. **Market Analysis:**
- Collect and analyze market data, research market trends, consumer behavior, and competitor dynamics.
- Develop market research plans, conduct market research, generate analysis reports, and provide improvement suggestions.
- Use data analysis tools to monitor market activity effectiveness and optimize marketing strategies.
4. **Brand Promotion:**
- Design and execute brand promotion activities, including advertising campaigns, brand partnerships, promotional events, etc.
- Manage the company's website and social media platforms to increase online exposure and influence.
- Create and manage brand content to ensure consistency of brand information and maintenance of brand image.
5. **Sales Support:**
- Assist the sales team in developing sales strategies and plans, providing market information and support.
- Analyze sales data, create sales forecasts and targets, monitor sales performance, and make adjustments as needed.
- Participate in sales training to enhance the team's marketing skills and product knowledge.
6. **Order Management:**
- Handle customer inquiries, prepare quotations, and follow up on customer feedback to ensure smooth order fulfillment.
- Draft and execute order contracts, ensuring smooth progress of all stages (e.g., production, transportation, customs clearance) for timely delivery.
- Update and maintain order information, ensuring accuracy and timeliness in order tracking and coordination.
7. **Logistics and Customs Clearance:**
- Coordinate logistics to ensure the safe and timely delivery of goods.
- Familiarize and handle customs clearance processes and related documents to ensure smooth customs operations.
8. **After-Sales Service:**
- Handle customer complaints and after-sales issues, providing professional solutions to maintain company reputation and customer relationships.
- Collect customer feedback to continuously improve products and services, enhancing customer satisfaction.
9. **Financial Coordination:**
- Assist the finance department in following up and collecting accounts receivable to ensure timely payment recovery.
- Understand and master international trade settlement methods and financial processes to ensure transaction security and compliance.
10. **Other Duties:**
- Participate in internal training and meetings to continuously improve professional capabilities and comprehensive qualities.
- Collaborate closely with other departments (e.g., production, procurement, quality control) to ensure smooth foreign trade operations.
- Complete other tasks assigned by the supervisor.
Yêu cầu công việc
- Bachelor's degree or above in Marketing, International Trade, Business Administration, or related fields preferred.
- At least 3 years of relevant marketing or foreign trade experience, with experience in the home textiles or home goods industry preferred.
- Familiar with overseas and local markets, with rich experience in market development and customer management.
- Excellent communication and coordination skills, strong team spirit, and ability to adapt to a fast-paced work environment.
- Proficient in using marketing tools and office software, with strong data analysis skills.
- Fluent in English, with strong English writing and speaking skills; proficiency in other languages is a plus.
We Offer:
- Competitive salary and benefits.
- Broad career development space and promotion opportunities.
- Comfortable working environment and positive team atmosphere.
- Regular training and team-building activities.
- At least 3 years of relevant marketing or foreign trade experience, with experience in the home textiles or home goods industry preferred.
- Familiar with overseas and local markets, with rich experience in market development and customer management.
- Excellent communication and coordination skills, strong team spirit, and ability to adapt to a fast-paced work environment.
- Proficient in using marketing tools and office software, with strong data analysis skills.
- Fluent in English, with strong English writing and speaking skills; proficiency in other languages is a plus.
We Offer:
- Competitive salary and benefits.
- Broad career development space and promotion opportunities.
- Comfortable working environment and positive team atmosphere.
- Regular training and team-building activities.
Quyền lợi được hưởng
Thưởng
Competitive salary and benefits.
Competitive salary and benefits.
Thông tin khác
NGÀY ĐĂNG
20/06/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Tiếp Thị, Quảng Cáo/Truyền Thông > Quản Lý & Phát Triển Sản Phẩm
KỸ NĂNG
Market Development, Marketing Planning, Market Analysis, Customs Clearance, Order Management
LĨNH VỰC
Dệt may/May mặc/Giày dép
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
3
QUỐC TỊCH
Không giới hạn
Xem thêm
20/06/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Tiếp Thị, Quảng Cáo/Truyền Thông > Quản Lý & Phát Triển Sản Phẩm
KỸ NĂNG
Market Development, Marketing Planning, Market Analysis, Customs Clearance, Order Management
LĨNH VỰC
Dệt may/May mặc/Giày dép
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
3
QUỐC TỊCH
Không giới hạn
Xem thêm
Nộp hồ sơ liên hệ
Công Ty TNHH Arttex Việt Nam
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