[Melia Vinpearl Cam Ranh] Receptionist (The Level)/ Nhân viên Lễ tân (The Level)

Report for duty at the time specified on the departmental roster, wearing the full company uniform and name badge correctly.
Demonstrate efficiency, confidence, courtesy, and the highest standard of social and communication skills.
Handle guest luggage carefully by transporting it from the vehicle to the luggage trolley, ensuring all items are treated with care.
Coordinate with taxi services to provide fast and efficient transportation for hotel guests.
Manage and coordinate traffic flow along the hotel driveway.
Ensure the main entrance, driveway, and car park are kept clear, organized, and clean at all times.
Recognize and warmly welcome regular guests, returning guests, Meliá Rewards members, and VIPs.
Maintain a thorough knowledge of the city to confidently provide directions and recommendations to guests.
Record all significant matters and occurrences in the Duty Log on a daily basis.
Perform any other tasks or duties as assigned by superiors.