melia vinpearl nha trang empire - Guest Relation Officer (korean speaking)

1. To appear on duty at the time specified on the departmental roster in the company uniform, correctly attired, including name badge.
2. To promote efficiency, confidence, courtesy and an extremely high standard of social skills.
3. To Handle guest luggage by transporting it from the vehicle to the luggage trolley, taking extra care with all luggage handled.
4. To liaise with taxi services to ensure a fast, efficient service to hotel guests.
5. Coordinate all traffic flow along the Hotel Driveway.
6. To ensure that the main entrance, Driveway and Car park are always kept clear and clean.
7. To recognize regular, return guests, Melia Rewards Guests and VIP's.
8. To have a sound understanding and extensive knowledge of City, providing directions when necessary.
9. To report daily matters of importance in the Duty Log.
10. To perform other duties assigned by the Superiors.