Mô tả công việc
Possess a thorough knowledge of the hotel's products, including rooms, rates, services, F&B outlets, Spa, and other facilities, while staying up to date with sales initiatives and promotional offers.
Monitor and control pricing strategies, room reservations, and inventory to maximize revenue opportunities.
Organize and oversee the efficient operation of the Reservations Department, including workflows, procedures, and reservation systems (PMS/configuration).
Prepare and analyze reports and forecasts (weekly and rolling three-month forecasts) to support Revenue Management activities.
Work closely with Front Office, Sales, and other departments to ensure smooth operations and optimize sales performance.
Ensure compliance with the hotel's policies, standard operating procedures, as well as health, safety, and security standards.
Participate in training sessions, regular meetings, and provide presentations or operational support when required.
Maintain a professional and organized work environment, and carry out any other duties assigned by management.
Yêu cầu
Minimum 3-5 years of experience in Reservations, Revenue Management, or Front Office operations.
Previous experience in a Supervisor or Manager role is an advantage.
Solid understanding of Property Management Systems (PMS), inventory control, and forecasting.
Strong analytical skills with a good understanding of revenue management principles.
Good command of spoken and written English.
Strong leadership, organizational, and cross-functional collaboration skills.
Quyền lợi
Attractive salary and benefits package.
Insurance: In addition to health insurance, social insurance and unemployment insurance according to the Labor Law, employees are entitled to participate in the health insurance package under the Group regime.
Get special incentives when using high-class service systems of Vingroup, such as Vinpearl, Vinmec, Vinmart and Vinschool, etc.
13th month salary and holidays.
To participate in any Training/ Development schemes as recommended by senior management.
Thông tin khác
Số lượng
1
Nơi làm việc
Thành Phố Nha Trang - Khánh Hòa
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Ngành nghề
Tiền sảnh
Đặt phòng
Vị trí
Trưởng ca/ Giám sát
Cập nhật
30/[protected info]
Thông tin chung
Nơi làm việc
- Nơi làm việc
- Thành Phố Nha Trang - Khánh Hòa