Merchandising Manager - Production Management

Purpose/Summary:
The Manager, Production Management is responsible for leading the end-to-end production lifecycle, ensuring timely and quality delivery of apparel products from order placement to shipment. This role acts as a strategic partner to cross-functional teams, vendors, and brand stakeholders, driving operational excellence and optimizing supply chain performance.
Principal Duties & Responsibilities:
- Lead and oversee daily production management operations, ensuring alignment with business goals and timelines.
- Manage vendor relationships and provide strategic direction during order placement, execution, and troubleshooting.
- Ensure timely order confirmations, production tracking, and on-time delivery in accordance with the production calendar.
- Identify and resolve production risks by collaborating with cross-functional teams, supply chain partners, and vendors.
- Represent the production team in Risk Assessment and Cross-Functional Meetings; ensure follow-up actions are executed effectively.
- Monitor weekly shipment performance through Order Tracking Reports and Shipment Trackers; provide timely updates to brand partners.
- Conduct regular factory visits to assess production status, quality, and compliance; escalate issues with actionable insights.
- Manage claims and cancellations; negotiate with vendors and suppliers to ensure resolution within agreed timelines.
- Drive process improvements and implement best practices to enhance production efficiency and vendor performance.
- Mentor and develop production management team members, fostering a high-performance culture and continuous learning.