1. Job Description:
- Conduct business requirements elicitation, analysis and research from customers, thereby providing appropriate solutions, ensuring the link between the developed functions and the required business
- Schedule and coordinate meetings with customers and stakeholders (Q&A, Workflow Presentation, Customer Demo, Manual Guide)
- Identify the right documentation, create system documents and solution documents, specific specification documents for the software development team
- Transfer and coordinate with project members to complete products that satisfy customers' wishes
- Capture project progress and quality, promptly discuss with PM and clients
- Plan, coordinate and perform internal acceptance testing before UAT or before product handover
- Support and participate in interviewing BA candidates at the fresher/junior level
- Support and participate in training interns and freshers.
2. Requirements:
2.1. Required Qualifications
- Experienced in the position of Business Analyst IT for at least 3 years (excluding internship time)
- Fluent in English (both oral & written)
- Experienced in BA task estimation and planning
- Having in-depth knowledge of software system analysis and design (Website, Mobile Apps)
- Proficient in using and presenting data flow diagrams (Flowchart, BPMN) and ability to apply AI in the BA work
- Proficient in technical documents: User Story, BRD, SRS, FRS
- Proficient in interface design /modeling tools, user flow: Wireframe, Mockup
- Able to train and manage a BA team of 1-2 members
- Have experience building both web and mobile applications
2.2. Preferred Qualifications (Nice-to-Have)
- Strong logical mindset, problem-solving skills, and the ability to work under pressure.
- Basic knowledge of APIs, databases, and writing basic SQL queries.
- Experience in hosting BA knowledge-sharing seminars or internal workshops.
- Flexibility to switch between BA and QA roles when necessary.
- Prior experience as a Project Manager (PM) is a strong plus.
3. Benefit
3.1. Human Resource Development Policy
At Newwave Solutions, developing a high-quality workforce is our top priority. We continually refine our policies to attract, nurture, and reward talent:
- Strong Learning Culture: Regular internal training sessions and fully sponsored external courses at reputable institutions to enhance both technical and soft skills.
- Employee Welfare First: Comprehensive policies designed to protect employee rights, fostering a supportive environment for long-term dedication.
- Transparent Remuneration: Clear, fair, and merit-based compensation and bonus structure.
- Work-Life Balance: Regular cultural events, birthday celebrations, quarterly team-building activities, and annual company trips.
3.2. Career Advancement
- Work in a youthful, dynamic, and transparent environment with clear career progression paths.
- Ample opportunities to unleash personal potential, lead key projects, and elevate work productivity.
3.3. Compensation and Benefits
- Competitive Salary: Up to 25M (commensurate with capability and experience).
- 100% Full Salary During Probation.
- Performance Bonuses: Project bonuses, business performance rewards, and recognition bonuses for outstanding achievements.
- Comprehensive Health Coverage: Mandatory Social/Health/Unemployment Insurance + Premium PTI Health Insurance (after 1 year of service) + Annual health check-ups.
- Work-Life Balance & Perks: 5-day work week (Monday-Friday) with flexible working hours; longevity benefits; annual company trips; quarterly team-building activities.
- Company Clubs: Football, Gaming, Gym, Badminton, Media, and more.
- Training & Certification Support: Free in-house courses with experienced leads, financial support for external courses, and financial rewards upon obtaining professional certifications.
Working Hours: 5 days/week, Monday to Friday
Flexible working hours: 8 hours/day (Start between 8:30 AM - 9:00 AM and finish between 5:30 PM - 6:00 PM).