Top 3 Reasons To Join Us
Small, supportive and feedback-driven start-up
Advanced tech team that open for new technology
Competitive base salary
The Job
🚀 Business Analyst - Fintech Product | Hanoi
We're looking for a proactive BA who understands product, enjoys problem-solving, and can drive execution forward. You'll help the team build the right things - with the right focus and the right priorities.
🌟 What You Will Do
Clarify problems & uncover root needs
- Analyze requests and distill the real objectives
- Challenge assumptions and eliminate "nice-to-have" requirements
- Propose solutions based on value, feasibility, and business impact
Connect information & coordinate stakeholders
- Act as the main bridge across Ops - CSM/AM - Tech - Product
- Communicate clearly and concisely to ensure alignment
- Facilitate meetings, assign action items, and prevent work from falling through the cracks
Support product development
- Manage backlog and conduct refinements with PM/PO
- Resolve blockers, manage expectations, and maintain Agile/Scrum progress
Observe users & optimize the product
- Monitor daily feedback and identify anomalies or friction points
- Recommend small improvements that deliver meaningful impact
- Work closely with CS/Ops to understand real user behaviors and operational risks
🌟 You're a Good Fit If You
- Always ask "why?" before doing anything
- Prefer solving problems over writing documents for the sake of it
- Enjoy seeing how fintech products operate in real life
- Aim to grow into a Product Owner / Product Manager
Your Skills and Experience
🌟 What We're Looking For
- 2-3 years of experience as BA or Product Owner
- Strong analytical thinking with the ability to "see through" problems
- Solid skills in process mapping, use cases, and business rules
- Clear communicator who can handle differing perspectives
- Mandatory: Product mindset + problem-solving mindset
Nice to Have
- Experience in fintech, consumer finance, or complex operational products
- Basic knowledge of SQL, APIs, or data models
Why You'll Love Working Here
- Salary: competitive, negotiable and salary review twice a year
- Instant flexible salary on Vui App
- Yearly bonus: Attractive 13th month salary, performance-based bonus and stock options
- Casual dress code and working time from 9 AM to 6 PM (Monday to Friday)
- Supportive and feedback-driven start-up setting
- Opportunities for professional training / sharing on jobs and skill
- Annual personal health check, DBV Insurance for employees and families beside Medical Insurance
- Gift / cash bonus in Tet and holidays (Lunar New Year, Children's Day, Mid-term festival.....)
- Annual team building activity, Year End Party, monthly happy hour and birthday party....
- Sport club and fund for gym, swimming, yoga....
- Opportunities to work on anything you believe will help our mission
- Chances to work with smart & value-driven colleagues from top tech firms in Vietnam (Uber, ZaloPay, Five9, VinID, Focal Labs,...)