QUALIFICATIONS
Education Background Requirements: Bachelor or higher, major: Telecommunications technology, or related fields.
0-4 years of experience in Network
Good English
KEY RESPONSIBILITIES OF THIS ROLE
Design, implement our enterprise network solutions (LAN, WAN, WLAN, SD-WAN and security).
Provide technical support for pre-sales and post-sales activities, including PoC, solution validation, and migration.
Perform installation, configuration, commissioning, and troubleshooting of our product
Support enterprise customers in incident response, problem resolution, and performance tuning.
Collaborate with R&D and GTAC teams for complex issue escalation and product improvements.
Conduct training, workshops, and knowledge transfer sessions for customers and partners.
Prepare and maintain technical documentation, including design guides, operation manuals, and change records.
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