Mô tả công việc
• Manage and oversee daily air forwarding operations of the team
• Assign tasks, monitor progress, and ensure on-time delivery
• Coordinate with airlines, agents, and partners for booking and issue handling
• Control and verify shipping documents (AWB, invoice, packing list, etc.)
• Track shipment status and provide timely updates to customers
• Handle issues (delays, missing documents, extra costs) efficiently
• Train, guide, and evaluate team members' performance
• Collaborate with related departments (sales, warehouse, accounting, etc.)
• Ensure compliance with airline regulations, customs requirements, and internal procedures
• Prepare reports and propose operational improvements
Yêu cầu
• Experience: 3-5 years in air forwarding/logistics, including 1-2 years in a leadership role
• Education: College/University degree in a relevant field
• Certifications (preferred): IATA/FIATA or air freight training
• Skills: Good English; Chinese proficiency is a plus, along with team management and problem-solving skills
Quyền lợi
- Mức lương cạnh tranh, thỏa thuận theo năng lực.
- Tham gia đầy đủ chế độ BHXH, BHYT, BHTN theo quy định.
- Môi trường làm việc chuyên nghiệp, thân thiện, có cơ hội phát triển nghề nghiệp lâu dài.
- BHXH full lương
- Thưởng lương tháng 13, thưởng doanh thu, team building
Thông tin chung
Nơi làm việc
- - Hà Nội: Tòa nhà Daeha, 360 Kim Mã (quận Ba Đình cũ), Phường Giảng Võ (quận Ba Đình cũ)