[NÔM Dining] Brand Executive

GENERAL MISSION:
Support the daily operations and brand presence of Nôm Dining by working closely with the service, kitchen teams: managing reservations and guest data, keeping brand materials and online channels consistent, and running marketing collaborations.
MAIN RESPONSIBILITIES:
1. Reservations
Take reservations through all channels (hotline, Fan Page, email, online system) and confirm time, party size, and special requests with guests.
Manage the online reservation system and set booking limits and time slots based on the service team's needs.
Coordinate with Operation team to confirm & manage bookings.
Run vouchers, gift cards, and promotions in the POS/CRM system, and keep guest data and preferences up to date after each service. Consolidate all reports and data as required by the leader and BODs.
2. Kitchen Team
Check with the chefs that allergy, ingredient, and dietary information in bookings and marketing materials is accurate.
Coordinate with kitchen team and creative team to ensure all materials are updated.
Make sure printed materials (menus, wine lists, table cards,...) are enough, current, and on brand.
3. Agency and Creative Team
Keep all channels (social media, website, online directories) consistent and up to date with branding, opening hours, menus, and contact details.
Make sure brand visuals (decor, printed materials,...) follow brand guidelines, and shape the restaurant's atmosphere (playlist, seasonal displays).
Turn operational needs (new seasonal menu, special event) into clear briefs for the creative team.
Arrange external collaborations (KOL visits, media, brands); work with the Lead of Operation on visit times, guest lists, and follow-ups (thank-you notes, content review).
Suggest and carry out new ideas for the brand, such as packaging, promotions, and cultural celebrations.
REQUIREMENT:
Fluent in English; Chinese communication skills are a plus.
At least 1 year of experience in a related role (marketing, customer service, etc.).
Good understanding of social media and online channel management.
Able to work well both in a team and independently.
Detail-oriented and organized, able to handle several tasks at once.
Interest in fine dining, culture, and brand storytelling is an advantage.
Must have a personal laptop.
BENEFITS:
Competitive salary, negotiable based on ability.
Staff meals - Free parking.
Social Insurance benefits in accordance with labor law.
OTHER:
Working Time: Tuesday - Saturday (10:00 AM - 06:30 PM)
Work Location: 27K Tran Nhat Duat, Tan Dinh Ward, Ho Chi Minh City.