Ocean Import CoordinatorSEKO LOGISTICS GLOBAL FORWARDING (VIETNAM)
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I. Roles and Responsibilities
- Handle full import process for Ocean freight shipment with all term included manage door delivery activities based on SEKO process and timeliness.
- Provide comprehensive and professional services to customers, working to acquire, retain and develop relationships.
- Resolve customer dispute or complaint cases with care and in compliance with all internal and regulatory company requirements and customer's standard operating procedure.
- Ensure the daily excellent service provided and the KPI met
- Other work arranged by direct supervisor or manager.
- Cargo Wise One system knowledge and data analysist is preferred.
II. Education and Experience requirements
- Good command of written and spoken English and Vietnamese.
- Good communication and interpersonal skills.
- Knowledge & good experience in handling Ocean freight shipments, customs and inland transport is an advantage.
- Be a good team player and able to work under pressure.
- 1-3 years of customer services / operation experience in freight forwarding industry.
- Responsible, pro-active and attention to detail.
- Bachelor's degree or above
III. Job Skills, Personality and Competencies for this position
- Reliable, well organized, honest, team-player
- Excellent communication skill in both Vietnamese and English, responsible, active.
- Good PC skills in MS Word, MS PowerPoint and MS Excel
IV. Benefit
- 13th month Salary
- Performance appraisal and salary review twice a year.
- Full gross salary payment for compulsory insurance.
- Awards for most outstanding individuals every quarter, every year.
- Meal allowance, motorbike parking
- Health check at International hospital Full paid for Social Insurance
- Bao Viet Health Insurance
- Team building activities, company outing trip
- Training & development
Address & Working time:
- HCM: The Six8 Building, 24-26 Phan Dinh Giot Street, Ward 2, Tan Binh District, Ho Chi Minh City
- Working time: 8h30 to 17h30 from Mondays to Friday
Why join SEKO?
- Fast-paced work environment
- Guaranteed individual path of professional development
- Competitive salary and benefits package
- International Logistics service provider looking to grow into the Top 100 Logistics Service Providers for twelve years running - 2020.
Become part of our success story!
Giới thiệu công ty
SEKO LOGISTICS GLOBAL FORWARDING (VIETNAM) việc làm
L08-01 The Six8 Building, 24-26 Phan Dinh Giot Street, Ward 2, Tan Binh District, Ho Chi Minh City, Viet Nam
Quy mô: Từ 26 - 100 nhân viên
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Giới thiệu công ty
SEKO LOGISTICS GLOBAL FORWARDING (VIETNAM) việc làm
L08-01 The Six8 Building, 24-26 Phan Dinh Giot Street, Ward 2, Tan Binh District, Ho Chi Minh City, Viet Nam
Quy mô: Từ 26 - 100 nhân viên