Office Support Officer (Full-Time)

Position: OFFICE SUPPORT OFFICER 1
School: EMASI Nam Long
Report to: The Office Support Officer will report to the Operation Manager.
The Support Officer is responsible for supporting Operation Manager in day-to-day upkeep of the buildings and all office services, ensuring it is safe, and at high standard, in managing the administrative functions of the Office team as well as maintaining the office database.
Responsibilities:
Transportation management
• Coordinate and supervise the duties carried by bus monitors.
• Manage daily bus operation.
• Manage bus monitors' schedule and daily tasks.
• Verify bus monitors' timesheet monthly.
• Conduct induction, training & annual evaluation for bus monitors.
• Settle payment for bus monitors and transportation expenses monthly.
• Guarantee the Health and Safety of the School requirements for bus service (such as: first-aid kit, fire extinguisher, seat belts, etc....)
• Conduct the Vehicle requests and arrange buses for school trips.
• Manage the shuttle bus service: organize bus routes, conduct survey.
• Follow up and handle requests, feedback, and complaints related to bus service.
• Record all documents related to transportation.
Canteen Supervision:
• Confirm and keep track of the number of student meals daily.
• Manage staff lunch and visitor lunch monthly.
• Follow up HR's confirmation about new staff and leaving staff to order/cancel meal daily.
• Collaborate with Nurse Office to ensure the canteen area and meals to meet the Food Hygiene and Safety standards and the school policies and local authorizations concerning the canteen.
• Consolidate meal quantity to do payment requests for both staff and student meal service.
• Handle requests and feedbacks.
• Record all documents related to the canteen service.
Cleaning Service Supervision:
• Control cleaning services, ensure adequate staffing and sanitation equipment and manage tasks related to cleanliness in a school.
• Continuously work with suppliers to improve cleaning processes and activities based on feedback and evaluation results to ensure a clean and safe learning environment.
Asset Management:
• Support to manage asset portfolios, meeting rooms, classrooms, and other facilities.
• Conduct administrative tasks related to property management services as required.
• Support to ensure that the school has a full range of property.
• Support to manage school assets.
Administrative functions:
• Follow up OM Request to ensure all requests are completed properly.
• Manage database, make reports as required.
• Conduct payment requests for the building services monthly.
• Order technical goods, refreshment for staff, cleaning supply, and stationery for the office as required.
Event support
• Coordinate with event organizers to support in terms of location, furniture, refreshment, and staffing.
• Arrange personnel for the event to ensure the cleanliness of the event area.
Other tasks assigned by Operation Manager.