Officer, Human Capital Management (HCM)

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Position Summary
The Officer, Human Capital Management (HCM) provides essential administrative and operational support across core HR functions. The role assists in recruitment activities, onboarding procedures, employee records management, training coordination, HR documentation and employee engagement support. The Officer ensures timely and accurate execution of HR tasks, supporting smooth operational workflow within the HCM team and delivering consistent HR services to employees.
The role is foundational to maintaining HR data accuracy, compliance with HR processes and effective communication across the organisation.
Job Responsibilities
• Provide support for recruitment processes including posting vacancies, arranging interviews and coordinating candidate communication;
• Assist with onboarding activities such as preparing employment documents and supporting onboarding logistics;
• Support offboarding procedures including exit meetings, clearance documentation;
• Maintain and update employee records in the HR information system, ensuring data accuracy and completeness at all times;
• Prepare standard HR letters, memos, contracts and administrative documents as required;
• Support performance management processes including KPI documentation, appraisal tracking and data consolidation;
• Assist in employee engagement activities including staff events, communication efforts and welfare programmes;
• Support the processing of work permits, visas, and residency documentation for expatriate employees as required;
• Ensure all HR activities comply with employment legislation, internal policies and governance standards;
• Provide general administrative support including filing, documentation control and coordination activities for HR projects;
• Respond to HR-related employee enquiries;
• Provide support on ad hoc HR and administrative tasks as directed by the HCM Manager.