Operation DirectorCông Ty TNHH Em Biết Đọc Hệ Thống Trung Tâm Anh Ngữ I Can Read
Nơi làm việc: Hồ Chí Minh
Ngành nghề: Tư vấn/ Chăm sóc khách hàng, Quản lý điều hành, Lương cao, Việc làm cấp cao, Bán hàng, Kinh doanh, Phát triển thị trường
Thu nhập: Thương lượng
Hình thức: Toàn thời gian
Ngày đăng: 22/03/2024
Hạn nộp: 20/04/2024
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Mô tả công việc
Overall operation management
• Oversee day-to-day ICR HQ & Center operations to create smooth workflow and ensure established procedures are followed.
• Work with department leads to achieve ICR business operational goals.
• Identify areas for Center / HQ / FC Centered operational improvement and implement processes to enhance efficiency, reduce costs, and ensure quality.
• Work with HQ & Center Operation/ Sales / Marketing Leads by assigning tasks, setting performance goals, and providing ongoing and constructive feedback, coaching to deliver performance
• Manage resource allocation, including personnel, budgets, and tech in operation , customer services , HR , accounting , Academic & oversee sales development initiatives .
• Use key performance indicators (KPIs) and data analytics to create reports on the effectiveness of operations and to drive informed decision-making.
• Ensure compliance with regulatory requirements.
• Optimize the procurement process by establishing and maintaining strong relationships with vendors and suppliers.
• Develop mitigation strategies to protect operations and reduce disruptions.
• Managing projects related to process improvement, operational efficiency, and cost reduction.
Set up new centers
• Accountable to comply to Operation SOP, Selling SOP to set up new centre for facilities, system, & train well centre teams to use the system & comply to operation SOP
• Work with different supplier to fill up the operation facilities with efficient cost
• Understand well the knowledge of license need to obtain for new centre, liaise with legal agency to accomplish centre license
Market expansion
• Market survey of industry, competitor's updates to improve ICR business
• Sales forecasting for new center, co-recruiting Center Managers with Sales Manager
• Planning budget & resources to run operation & sales team
• Oversee day-to-day ICR HQ & Center operations to create smooth workflow and ensure established procedures are followed.
• Work with department leads to achieve ICR business operational goals.
• Identify areas for Center / HQ / FC Centered operational improvement and implement processes to enhance efficiency, reduce costs, and ensure quality.
• Work with HQ & Center Operation/ Sales / Marketing Leads by assigning tasks, setting performance goals, and providing ongoing and constructive feedback, coaching to deliver performance
• Manage resource allocation, including personnel, budgets, and tech in operation , customer services , HR , accounting , Academic & oversee sales development initiatives .
• Use key performance indicators (KPIs) and data analytics to create reports on the effectiveness of operations and to drive informed decision-making.
• Ensure compliance with regulatory requirements.
• Optimize the procurement process by establishing and maintaining strong relationships with vendors and suppliers.
• Develop mitigation strategies to protect operations and reduce disruptions.
• Managing projects related to process improvement, operational efficiency, and cost reduction.
Set up new centers
• Accountable to comply to Operation SOP, Selling SOP to set up new centre for facilities, system, & train well centre teams to use the system & comply to operation SOP
• Work with different supplier to fill up the operation facilities with efficient cost
• Understand well the knowledge of license need to obtain for new centre, liaise with legal agency to accomplish centre license
Market expansion
• Market survey of industry, competitor's updates to improve ICR business
• Sales forecasting for new center, co-recruiting Center Managers with Sales Manager
• Planning budget & resources to run operation & sales team
Yêu cầu
• Bachelor's degree (B. A.) from four-year college or university
• At least 5 -7 years of relevant work experience & in senior Management role
• Excellent management & leadership skills
• Strong Sales Leadership Background; Sales Training & Coaching Skills
• Able to lead operation with hard skills & soft skills (CRM knowledge preferable)
• Good communication and interpersonal skills, must speak fluent English
• Analytical, with the ability to think critically and to problem solve
• Has the capability to work independently to execute tasks and projects with deadline
• Shows leadership and deep sense of responsibility
• Proactive and takes initiative to resolve issues and/or highlight challenges
• Able to operate with a high level of integrity and professionalism
• Needs to be familiar with the full suite of ICR Programs, ICR operating system and processes (training will be provided)
• At least 5 -7 years of relevant work experience & in senior Management role
• Excellent management & leadership skills
• Strong Sales Leadership Background; Sales Training & Coaching Skills
• Able to lead operation with hard skills & soft skills (CRM knowledge preferable)
• Good communication and interpersonal skills, must speak fluent English
• Analytical, with the ability to think critically and to problem solve
• Has the capability to work independently to execute tasks and projects with deadline
• Shows leadership and deep sense of responsibility
• Proactive and takes initiative to resolve issues and/or highlight challenges
• Able to operate with a high level of integrity and professionalism
• Needs to be familiar with the full suite of ICR Programs, ICR operating system and processes (training will be provided)
Quyền lợi
Lương, thưởng cạnh tranh
12 ngày phép năm
Tham gia lớp học tiếng Anh dành cho nhân viên
12 ngày phép năm
Tham gia lớp học tiếng Anh dành cho nhân viên
Thông tin khác
Ngày Đăng Tuyển
21/03/2024
Cấp Bậc
Giám Đốc và Cấp Cao Hơn
Ngành Nghề
CEO & General Management > Quản Lý Cấp Cao
Lĩnh vực
Giáo dục/Đào Tạo
Kỹ Năng
Quản Lý Điều Hành, Financial Data Management, Customers Management, Operation, Sales Channel Development
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh
21/03/2024
Cấp Bậc
Giám Đốc và Cấp Cao Hơn
Ngành Nghề
CEO & General Management > Quản Lý Cấp Cao
Lĩnh vực
Giáo dục/Đào Tạo
Kỹ Năng
Quản Lý Điều Hành, Financial Data Management, Customers Management, Operation, Sales Channel Development
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh
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Vị trí Operation Director do công ty Công Ty TNHH Em Biết Đọc Hệ Thống Trung Tâm Anh Ngữ I Can Read tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương Thương lượng, tìm thêm việc làm về Operation Director hoặc công ty Công Ty TNHH Em Biết Đọc Hệ Thống Trung Tâm Anh Ngữ I Can Read ở các link phía trên
Giới thiệu công ty
Công Ty TNHH Em Biết Đọc Hệ Thống Trung Tâm Anh Ngữ I Can Read việc làm
48 Hoa Sứ, P. 7, Q. Phú Nhuận, HCM
Quy mô: Từ 26 - 100 nhân viên