What You'll Do
• Responsible for all Industrial Engineering related activities or projects in the country / company. Initiate actions to prevent the Service failure may happened.
• Identify and record all service quality concerns / problems through service measurements and performance effectiveness conducted for all Operations Dept.
• Propose and follow-up implement solutions to enhance operational effectiveness.
• Plan and initiate actions to prevent events which may lead to service failures to customers.
• Recommend solutions to the appropriate depts and
Engineering Manager to enhance Operational effectiveness so that a high level of service can be provided to customers
• Monitor and verify implement of various operational projects / solutions for optimum effectiveness through capacity modeling.
• Control / stop processes if there are determined to be deficient and coordinate with relevant [protected info] certify deficiencies.
• Monitor and maintain country / company cost level and recommended solution to Managing Director for effective cost management.
• Responsible for providing leadership and training and development activities of this staff in Engineering Dept.
• Report to Engineering Manager regarding the performance of operations on a regular basis.
• Degree holder in Economics, International/Foreign Trade, Marketing or General Business, or related discipline.
• 4-5 years relevant working experience at managerial level
• Good people management skills.
• Good interpersonal and communication skills.
• Customer oriented.
• Good organizing, communicating and convincing skills.
• Must be able to work independently.
• Operations analysis and planning.