Operation Manager

Mô tả Công việc
Lead and manage the daily operations across supply chain, customer service, and after-sales.
Collaborate with cross-functional teams (Sales, Product, Marketing, Tech, etc.) to ensure alignment and operational efficiency.
Develop and implement processes, SOPs, and KPIs to improve operational performance.
Analyze data to identify inefficiencies and propose actionable solutions.
Oversee inventory control, order fulfillment, and vendor management.
Manage budgets, forecast resource needs, and ensure cost-effective operations.
Lead and develop a high-performing operations team, including recruitment, training, and performance management.
Ensure compliance with legal, regulatory, and safety standards.
Participate in strategic planning and support company growth initiatives.