Operation Manager

Operational Management:
Oversee and coordinate the operations of non-academic departments, such as: Finance, Human
Resources, Information Technology (IT), Facilities, Security, Transportation, Food Services, Health
Services, Marketing & Admissions, etc.
Ensure that departments operate efficiently, coordinate seamlessly, and comply with the school's policies and regulations, as well as Vietnamese law.
Develop, implement, and monitor standard operating procedures, regulations, and standards for the departments.
Manage risks and address issues arising during operations.
Human Resources Management:
Collaborate with the Human Resources department in the recruitment, training, development, and evaluation of non-academic staff.
Foster a positive work environment that encourages collaboration and professional development.
Facilities Management:
Ensure that the school's facilities and equipment are maintained, serviced, and operated safely and efficiently.
Plan and implement facility upgrade and expansion projects (if any).
Strategy and Development:
Participate in the development and implementation of the school's overall development strategy.
Propose initiatives and improvements to enhance operational efficiency and service quality.
Research and stay updated on new trends in education and school management.
Financial Management:
Collaborate with the Finance department to develop and manage the annual operating budget.
Control expenses and ensure efficient use of resources.
Monitor, evaluate, and report on the financial performance of operations.
Perform other tasks: Other duties as assigned by the CEO/Board of Directors (American Managers).