Operations Administrator (Junior/Fresher level)

- Assist in all operational functions, including inventory account, facilities management, compliance, internal training
- Support the Diag Branch Operations team to develop and increase operational efficiency.
- Assist in tracking the project progress and report status to stakeholders.
- Assist in collecting, analyzing, and synthesizing data related to projects, consumer behavior, competitors.
- Prepare weekly reports on operational status such as: revenue, customer experience.
- Communicate and collaborate directly with branches and various departments on daily operations.
- Handle issues related to customer experience and complaints at branches.
- Conduct regular audits to ensure the branch is functionable and presentable.
- Assist in onboarding new employees, introducing the department's processes, policies and tracking newcomers' induction training program.
- Other tasks assigned by line manager.