Order Taker/ Điều Phối Công Việc Bộ Phận Buồng PhòngGrand Mercure Danang HOTEL

- Ensures forwarding and receiving of all information pertaining to the department in order to maintain set standards and achieve guest
satisfaction.
- Receives, records, and distributes various reports.
- Receives, records, and transmits guest requests accurately.
- Responsible for entering accurate room status into computer daily and investigate discrepancies.
- Maintains and update administrative data.
- Maintains working area and equipment in a proper state of cleanliness and repair.
- Report guest complaints to Executive Housekeeper or delegate immediately.
- Complies with hotel's health, safety and hygiene policies and adheres to conduct personnel grooming and hygiene standards.
- Attends meetings and training sessions as required.
- Is multi-skilled as a Room Attendant as well as other areas of Housekeeping.
- Adheres to Housekeeping standards and procedures and enforces same.
- Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
- Perform any other duties which may be assigned by the management from time to time.