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Mô tả công việc
Provide technical and functional support for the Partner Portal and PRM backend, including configuration, user assistance, and troubleshooting.
Translate business requirements from Channel, Sales, and Marketing teams into technical specifications for IT/Development teams.
Collaborate closely with cross-functional stakeholders (CRM, Marketing, Channel Sales, Analytics, etc.) to deliver system improvements and operational efficiency.
Support Channel Operations activities such as Cloud Marketplace performance tracking and SKU optimization.
Assist in preparing user documentation and supporting change management for partners.
Yêu cầu
2+ years of experience in project coordination, business operations, or partner/channel roles
Experience working with CRM, PRM, or similar business platforms is a strong advantage.
Proficient in Microsoft 365 (Excel, Teams, Outlook).
Understanding partner business models is preferred.
Excellent communication skills in English, with ability to work across cultures, time zones.
Proactive, structured, and able to work independently in a globally distributed team
NICE TO HAVE:
Experience with CRM Dynamics, Power BI, or partner ecosystem tools.
Background in IT, business analysis, or program management.
Quyền lợi
5-day workweek with weekends off
Dynamic, professional environment with career growth opportunities
Social, medical, and unemployment insurance based on actual salary
Performance and salary review twice a year
Quarterly bonus opportunities based on performance
Potential for international onsite assignments
Regular team-building events and internal activities (weekly happy hour, quarterly team building events, Lunar New Year parties, etc.)
Thông tin chung
- Ngày hết hạn: 18/06/2026
- Thu nhập: Thỏa thuận
Nơi làm việc
- bigc artemis, lê trọng tấn, quận thanh xuân, Hà Nội
- (Trước sáp nhập: Thanh Xuân, Hà Nội | Sau sáp nhập: Khương Đình, Hà Nội)
- 1. bigc artemis, lê trọng tấn , quận thanh xuân
- (Trước sáp nhập: Thanh Xuân, Hà Nội | Sau sáp nhập: Khương Đình, Hà Nội)