Job Description
ConnectPOS is looking for a Partnership Manager to develop, manage, and grow strategic partnerships that drive revenue, market expansion, and customer acquisition. The role will be responsible for building strong relationships with agency partners, technology partners, payment providers, and ecosystem stakeholders while ensuring successful enablement and long-term collaboration.
Key Responsibilities
Partnership Development
- Identify, approach, and establish relationships with potential strategic partners.
- Develop partnership opportunities with agencies, system integrators, technology providers, payment partners, and ecommerce ecosystem players.
- Drive partnership discussions, negotiations, and commercial agreements.
- Build and maintain a healthy partnership pipeline.
Partner Enablement & Success
- Design and execute partner onboarding and enablement programs.
- Ensure partners have sufficient product knowledge, sales materials, and technical resources.
- Work closely with partners to identify opportunities and generate qualified leads.
- Support partners throughout the sales cycle when required.
Revenue & Growth
- Develop joint go-to-market plans with key partners.
- Drive partner-sourced and partner-influenced revenue.
- Monitor partnership performance against agreed KPIs and targets.
- Identify expansion opportunities within existing partner accounts.
Cross-functional Collaboration
- Work closely with Sales, Customer Success, Product, and Marketing teams to maximize partnership outcomes.
- Coordinate internal resources to support strategic partner initiatives.
- Collect partner feedback and market insights to help improve products and processes.
Reporting & Performance Management
- Maintain accurate partnership records and opportunities in CRM.
- Prepare regular reports on pipeline, partner activities, and business impact.
- Track partnership ROI and recommend optimization initiatives.
Requirements
- 3+ years of experience in Partnerships,
Business Development, Channel Sales, Account Management, or related roles.
- Experience in SaaS, Ecommerce, Retail Technology, POS, Payments, or Technology industries is preferred.
- Strong relationship-building and stakeholder management skills.
- Excellent communication, negotiation, and presentation abilities.
- Experience working with international partners is a plus.
- Ability to manage multiple projects and partnerships simultaneously.
- Strong business acumen and growth mindset.
Preferred Qualifications
- Experience managing agency, technology, or channel partner ecosystems.
- Familiarity with ecommerce platforms such as Shopify, BigCommerce, Magento, WooCommerce, or related ecosystems.
- Experience working with payment providers and technology integrations.
Benefits
At SmartOSC, we offer the best to your values:
- Attractive salary package
- Flexible working hour (Mon- Fri) in the office: Handico Tower- Pham Hung str- Me Tri- Ha Noi.
- Premium health care
- Working in One of the largest Ecommerce Agencies in South East Asia - Professional English environment
- Free English, Japanese and professional training packages
- Firm's Certified Qualifications Sponsorship for career development
- Annual company trip inside or outside Vietnam
- Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.
- Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc.
Note: By submitting your resume for this position, you acknowledge and consent that the Company may collect, use, store, disclose (where necessary), and otherwise process your personal data for recruitment-related purposes, including evaluating your application, communicating with you, and making hiring decisions. Your personal data may be shared with relevant third parties involved in the recruitment process on a need-to-know basis. You acknowledge and consent that the Company shall retain your personal data for as long as necessary to fulfil the above purposes or to comply with applicable legal obligations. Where permitted by applicable law, you may submit a written request for the deletion of your personal data.