People and Culture Officer

Position: People and Culture Officer (HR Officer)
Team: People and Culture
Status: Full time and flexible hours
Location: Hanoi
Last updated: June 2026
Job Purpose
To ensure Blue Dragon has exceptional human resources services to support great people.
Job Context
Blue Dragon Children's Foundation is on a mission to end human trafficking. We believe that every child deserves exceptional care and a chance to thrive. Blue Dragon kids are street kids, children with disabilities, and young people who have been trafficked. After rescuing children from danger and slavery, we reunite them with their family and provide all the services needed for recovery and growth while advocating for improvements to policy and law.
The People and Culture department finds the best talents, cares for them, develops them and supports them to achieve Blue Dragon's mission. The department is responsible for human resource functions, learning and development, and for nurturing and developing Blue Dragon's culture and leadership throughout the organisation.
Blue Dragon is a child-safe organisation, committed to the protection and exceptional care of children. We require all staff and volunteers to agree to and abide by our Child Protection Code of Conduct.
We offer equal employment opportunities to all qualified persons without discrimination or harassment. We will make any necessary job accommodation for persons with disabilities or special needs.
Key Objectives
• Uphold Blue Dragon's mission and values
• Ensure excellent staff services are provided at Blue Dragon
• Implement Blue Dragon's Human Resources manual and associated policies and guidelines
• Support leaders to develop a positive organisational culture across Blue Dragon
Main responsibilities
The primary responsibility of People and Culture Officer is to support the People and Culture department to provide excellent services across the organisation
Human Resources
• Ensure the values and philosophies of Blue Dragon are considered in administrative, human resources and operational decisions.
• Actively seek opportunities to improve HR systems and documentation.
• Responsible for staff recruitment and related administrative processes.
• Support the implementation of onboarding processes, ensuring all new comers are warmly welcomed and introduced.
• Responsible for implementing offboarding processes. Ensure they complete their tasks and responsibilities before resignation and comply with current regulations of the Labor Law.
• Responsible for staff file records and documents are fully submitted and updated systematically and accurately.
• Coordinate and follow up with Program Managers, Coordinators and staff to periodic performance reviews are timely conducted and completed.
• Prepare and deliver internal communication contents to keep staff informed and engaged with organisation information.
• Collaborate to organise staff care and engagement activities, including recognition, wellbeing programs and other activities regarding People and Culture's work plan.
• Assist in the development and implementation of annual staff surveys, staff weeks, staff meetings and occasional events.
• Ensure that the Environmental Protection policy is applied to activities throughout the organisation.
• Provide translation and interpretation as required.
• Perform other duties as assigned.
Culture:
• Ensure that Blue Dragon's cultural values are conveyed and applied to staff's daily work and they are always recognised for the values they have contributed to the organisation.
• Develop employee-friendly communications materials and activities to support people in understanding and implementing Blue Dragon policies, guidelines and culture.
• Coordinate the Blue Dragon Leadership Library.
Volunteer management:
• Oversee all volunteer-related tasks, including seeking for new volunteers as needed and managing volunteer paperwork in alignment with Blue Dragon's child safeguarding policies.
• Respond proactively and promptly to all volunteer-related emails and inquiries.
• Collaborate with other teams to provide assistance and support on matters related to volunteer involvement.
Support
This position reports to and is supported by the People and Culture Director and works collaboratively with all staff across the organisation.