Plant Quality Manager

The Bel Group is a major player in the food industry through portions of dairy, fruit and plant-based products, and one of the world leaders in branded cheeses. Its portfolio of differentiated and internationally recognized brands includes The Laughing Cow®, Kiri®, Babybel®, Boursin® Nurishh®, Pom'Potes® and GoGo squeeZ®, as well as some 30 local brands. Together, these brands helped the Group generate sales of €3.74 billion in 2024.
Do you want to join a company with strong brands that puts consumers and responsibility at the heart of the decision-making process? Then Bel is made for you!
Are you bold, pragmatic, and determined? Do you want to contribute to the transformation of an international agri-food company? Them come join us and measure the impact of your talent and energy in realizing an ambitious and sustainable company project!
#IWorkForAllForGood
Location and report
Job Title: Plant Quality Manager
Site: Bel Vietnam - Location: Factory ST3
Reporting to: Plant Manager
Purpose
Manage and ensure Factory Quality Management systems compliance with international standards as well as Group Quality policy
Implement quality standards by harmonizing local and export countries' regulation
Manage the Central Laboratory
Manage and optimize quality costs
Manage EQC activities and handle market complaints to improve Quality performance and customer satisfaction
Coordinate with cross functional departments to deliver CI projects following DMAIC/DMADV approaches
Main responsibility
Industrial Quality
Support all the departments to promote ISO approach and consolidate FSSC 22000, ISO 45001, ISO
14001 & Halal certifications
Lead Internal quality management audit to ensure the system compliance and practical approach
Build up "Zero Defect" mindset for all staffs with clear action plan / roadmap
Organize/supervise the supplier audit and improve the quality of product or services.
Support to launch new products and implement new techniques or new facilities. He/she is involved in any modifications to technologies, materials, and packing and ensures that all precautions have been taken to guarantee the quality of products, the safety of people and property, and compliance with environmental standards.
Guide HSE Manager & Admin Executive for Hygiene issues/audits (canteen, pest control, security,
etc...)
Ensure the products compliance to customer's regulatory (local & export)
Analyze and justify market complaints to take appropriated actions to solve / improve
Maintain the adequate organization in Quality department to match with required activities
Positive release of our Finished Products in SAP
Surveillance of QC activities performed by Production department
Market Quality
Local Quality representative within Bel's organizations
Responsible to follow-up the finished products quality in the market (EQC)
Manage Supply Chain Quality Executive in Head Office
Safety & Environment
Excellent awareness of Safety & Environment impact
Commit to achieve Zero accident of department in both Safety & Environment
Ensure compliance with Safety & Environmental regulations and legislation in daily operation Budget management
Budget management
Propose and monitor the annual operating budget for his/her department in conjunction with controlling and the orientations set by Plant Director
Optimize Quality Cost following "Right Quality" instead of "Over Quality"
Eliminate and achieve "Zero Non-Quality Cost" objective
Proposes investments to optimize performance in terms of analysis methods, product quality &
hygiene at the factory
Principal Activities:
Assess the team's skills to develop people following the business needs
Define and implement the adequate training program to support the quality activities in all departments.
Follow up of documents control and internal auditing processes.
Follow up the analysis the trend of finished products; propose and get alignment the action plan with relative department to improve Process capability (Cpk) in monthly quality performance meeting
Organize and manage laboratories activities.
Leading and following up the implementation of new quality projects, Best Practices & Standards (from the group or local initiative).
Participate in preparation and implementation of new projects (qualification, new suppliers, new processes)
Organize warehouses and distributors audit
Non-Quality costs monitoring and improvements
Keep update to align with any revision of local/export standards/regulations and be sure that our products are compliance with any changes.
Conduct daily (PSC2), weekly (PCS3) and monthly (PCS4) Quality reviews to make sure that adequate preventive actions are taken for all the deviations. Monthly report to Plant Director and Platform Quality with relevant KPI's.
Keep good relationship with authorities, especially with the Ministry of Health and Food Administration.
Support Regulatory Manager in Vietnam and other export countries:
A] Crisis management
B] Supporting documents related to regulatory and food safety
Give examples of type of problems that the job titular meets and try to describe the nature and the degree of complexity:
Need to solve quality & food safety problem within short time and ensure the effectiveness of problem solving
Cooperate with different stakeholders to improve the quality performance and ensure the process reliability following Quality Fundamental Deployment (QFD) with Quality Tools support
Implement and adapt quality objectives following Business context
Inspire the team to contribute LEAN Six Sigma projects as Project Leader & sponsor
Be an active member of BEL VN Crisis Management Team to manage the crisis if any
Manage local & Asia/ASEAN scope
Conduct yearly Quality Training for Sale /MKT team
Profile
Minimum Bachelor of Food Industries Engineering or equivalent, with mini 5 years' experience in similar environment.
General knowledge of the food industry plus specific knowledge of quality, hygiene, and quality/environment/safety management
Knowledge of standards (ISO 9001, FSSC 22000, ISO 45001, ISO 14001, etc.), quality tools (HACCP, 5M, etc.) and LEAN Six Sigma prefer certified Green Belt
Experience in regulatory environment
Management & communication skills
Project management
English: Full professional proficiency. French is a plus
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