Mô tả công việc
Oversee daily restaurant operations and ensure smooth, high-quality service.
Lead, train, and supervise the service team; conduct briefings and performance checks.
Maintain excellent guest experience; handle feedback and resolve issues promptly.
Monitor revenue, costs, and overall restaurant performance.
Coordinate with the Kitchen to ensure food quality and timely service.
Manage reservations, table allocation, and floor efficiency.
Drive upselling and promotional initiatives to boost revenue.
Ensure compliance with hygiene, safety, and sanitation standards.
Oversee inventory, ordering, and stock control.
Prepare and review operational reports to implement improvements.
Collaborate with Sales & Marketing on events and promotions.
Uphold staff grooming, discipline, and service culture.
Conduct continuous training to enhance team skills and service quality.
Yêu cầu
Service oriented
Attention to detail Leadership
A thorough and organised approach
Good training and knowledge transfer skills
Ability to work under pressure creative and innovative & Responsive
Fluent communication in English
Quyền lợi
100% salary and service fee during probation period
Fully paid insurance according to State regulations
24/7 Accident Insurance
05 working days according to regulations, 2 days off/week
Provide meals and uniforms
Participate in training programs according to group standards.
Thông tin chung