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Job overview:
To work closely with Internal team (Sales, Customer Services & Operation) & External team (GPD Hubs and sub-contractor) in order to develop samples at the right time and with the right cost information accurately & timely.
Operations:
• Receive & liaise new sample development with Sales/Regional Office.
• Coordinate with relevant teams (Supply chain, operation, Sales/CS, sub-contractor...) to develop the business opportunity.
• Main task been to follow-up the entire process of the new development from start to end.
• To be creative to provide solutions to the customers (through sales) For their needs of labels or frand information
• Promote business growth & profitability through taking proactive approach to the sales/ customer service/ and customers' requests.
Costing/Pricing:
• Work out the product cost correctly, reasonably & in right time.
• Coordinate with Supply chain to source new/alternative material & propose alternative production mode/contractor to reduce production cost. Manage & maintain accurate price on the system.
• Take the ownership for all new setup to be the key contact for all internal & external requestors (Sales/CS, GPD Hubs...) & follow up/support internal GPDs to ensure the job done smoothly & timely.
• Ensure timely delivery of quotation and proofs to sales and/or customers
Product compliance:
• Align with GPD Hubs/Sales to conduct the lab test according to the RBO or customer's requirement at development stage.
• Coordinate with
Purchasing team/[protected info] ensure that the new material/substitution meet customer's required standard before application.
• Bachelor's degree or equivalent preferred.
• 0-3 years technical and product knowledge experience needed.
• Solid knowledge of Industry, products and applications preferred.
• Strong written, verbal and telephone skills.
• Strong customer service skills.
• Understanding of applicable computer systems, such as Microsoft Office and function specific software.
• Strong attention to detail and organizational skills.
• Strong technical aptitude.