Mô tả công việc
1. Support the Head of Product & Manage Product Department Operations (40%)
Assist the Head of Product in planning and implementing the department's operational goals and activities.
Coordinate and monitor the execution of plans across teams within the Product Department, ensuring tasks are carried out on schedule and aligned with strategic objectives.
Track KPIs, workload, and team performance; consolidate data, analyze results, and prepare periodic reports to support management and decision-making.
Organize operational meetings, follow up on action items, and coordinate the resolution of issues arising during implementation.
Proactively identify operational bottlenecks and propose improvement solutions to enhance the overall effectiveness of the Product Department.
2. Manage the Execution of Strategic Projects (40%)
Collaborate with the Head of Product to develop implementation plans for Product Department projects, including objectives, timelines, milestones, responsibilities, and tracking mechanisms.
Coordinate the execution of cross-functional and interdepartmental projects; work closely with internal teams and relevant stakeholders to ensure effective project delivery.
Monitor project progress, manage risks, and address issues that arise during implementation; proactively propose solutions and drive stakeholders toward timely completion.
Build and maintain project management dashboards; consolidate, update, and report project status to the Head of Product and Management Team.
3. Process Optimization & Organizational Capability Development (20%)
Review, propose, and implement initiatives to improve working processes within the Product Department.
Develop and update SOPs, workflows, and guidelines to standardize operations across teams.
Support the implementation of internal training programs, knowledge management systems, and operational documentation.
Research and recommend the application of AI, automation solutions, and management tools to improve operational efficiency.
Contribute to building a working environment focused on performance, proactiveness, and organizational scalability.
Yêu cầu
Bachelor's degree in Business Administration, Economics, Project Management, E-commerce, or related fields.
At least 2 years of experience in positions such as Project Coordinator,
Project Manager, PMO, Product Operations, Operations Executive, or equivalent roles.
English proficiency: IELTS 7.0 or TOEIC 850+.
Experience managing or coordinating cross-functional projects.
Proficient in Excel or Google Sheets, with strong data analysis and reporting skills.
Strong systems thinking, with the ability to manage multiple tasks and solve problems effectively.
Proficient in project management and collaboration tools such as ClickUp, Notion, and Lark.
Strong communication, collaboration, and execution-driving skills.
Proactive, responsible, detail-oriented, and able to work effectively in a fast-paced environment.
Candidates with experience in E-commerce or Digital Business are preferred.
Quyền lợi
Salary range: VND 20,000,000 - 30,000,000 per month.
Lunch allowance: VND 1,000,000 per month and free parking.
Transportation allowance: VND 300,000 per month.
Annual salary review (typically conducted in July).
Annual business performance bonus and bonuses for public holidays and special occasions including New Year's Day, National Day, April 30 - May 1, and October 20 & March 8 (for female employees)
Birthday gifts, Mid-Autumn Festival gifts, and Lunar New Year gifts.
Social Insurance, Health Insurance, and Unemployment Insurance in accordance with Vietnamese labor laws.
Full working equipment provided.
Opportunity to be deeply involved in product development projects and deliver product value directly to users through e-commerce platforms serving 100% international customers across Europe, North America, and Australia.
Young, dynamic, and supportive colleagues in a professional and collaborative working environment.
Company activities such as overseas trips, birthday celebrations, and entertainment events are organized regularly.
Working Hours
From 8:30 AM to 6:00 PM, Monday to Friday, and two Saturdays per month.
Lunch break: 12:00 PM - 1:30 PM.
Office Address: CT1B Building - VOV Me Tri Plaza, Dai Mo, Hanoi, Vietnam.
Bảo hiểm xã hội, Bảo hiểm sức khỏe, Khám sức khỏe định kỳ, Team building, Du lịch hàng năm, Thưởng tháng 13
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:30 đến 18:00)
Two Saturdays per month
Thông tin chung
Nơi làm việc
- - Hà Nội: Phường Đại Mỗ (quận Nam Từ Liêm cũ)