MAIN RESPONSIBILITIES:
Own and prioritise the squad backlog, ensuring alignment with business goals, product roadmap, and architecture vision.
Gather, analyse, and document business, data, and technical requirements, translating them into epics, features, and user stories.
Partner with stakeholders, Engineering, Architecture, and vendors to drive delivery, manage dependencies, and support decision-making.
Deliver and enhance MarTech platforms including UCH, AJO, ACC, Litmus, and Workfront, supporting Digital Signals, MADI, Leads & Consents, and Personalisation capabilities.
Act as the voice of the business, driving backlog prioritisation, value delivery, and stakeholder communication.
Participate in Agile ceremonies and coordinate UAT to ensure high-quality delivery outcomes.
Drive platform improvements across capability, scalability, governance, and user experience.
Ensure compliance with NAB risk, security, privacy, and governance standards.
Strong stakeholder management, analytical, problem-solving, and communication skills, with solid MarTech and Agile delivery experience.
Fulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time.
KEY REQUIREMENTS:
5+ years' experience as a Product Owner,
Business Analyst, or similar role in Agile delivery environments.
Proven experience delivering MarTech, CRM, Customer Engagement, Personalisation, Digital Signals, Leads & Consents capabilities.
Strong understanding of marketing and customer data domains, such as Digital Signals (Redstar, nabtrade, Hex), MADI, Leads & Consents, and Personalisation.
Experience managing product backlogs, defining requirements, and translating business needs into technology solutions.
Strong understanding of data analysis, data requirements, and database concepts.
Experience with Martech platforms such as Adobe (AJO, ACC, Workfront), Salesforce Marketing Cloud, Braze, or similar.
Knowledge of APIs, microservices, real-time data processing, cloud technologies, and DevOps practices.
Strong stakeholder management, communication, analytical, and problem-solving skills.
Understanding of marketing analytics, AI capabilities, data privacy, and security principles.
Experience in Financial Services or other regulated industries is highly desirable.
Proficient English in both verbal & written.
THE BENEFITS AND PERKS
We appreciate and reward our colleagues who do great work every day - from excelling for our customers, to taking ownership of an issue to get it resolved. Here's how we support our people with a range of exclusive benefits.
1. Generous compensation and benefit package
Attractive salary
20-day paid annual leave and 7-day paid sick leave
13th month salary and Annual Performance Bonus
Premium healthcare for yourself and family members
Monthly allowance for team activities
Premium welcome kit and occasional gifts of appreciation
Extra benefits on your work anniversary
2. Exciting career and development opportunities
Large scale products with modern technologies in banking domain
Clear roadmap for career advancement in both technical and leadership pathways
Access to digital learning platform such as Udemy
Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)
Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)
Sponsored English course with native teachers
Opportunity for training in Australia
3. Professional and engaging working environment
Hybrid working model and excellent work-life balance
State-of-the-art & modern Agile office
Food and beverages in the office pantry
Employee Assistance Program to improve your physical and mental health
Annual team activities and company events
A solid and talented team behind you - great people who love what they do
A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE
We know that our people make us who we are. That's why we have built a culture of respect - where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.
We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.
CLOUD-FIRST
NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it's not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!
If this excites you, let's have a chat over a cup of coffee!
It's more than just a career at NAB!
We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.
IT'S MORE THAN MONEY
We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations.
Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.