Production Planning (Planner 2)

Company Overview:
Coherent Corp. is a global leaders in datacenter and communications industries. Headquartered in Saxonburg, Pennsylvania, USA, and founded in 1971, Coherent operates in over 20 countries worldwide. Since entering Vietnam in 2005, Coherent has expanded to over 2,400 employees across Binh Duong (VSIP1), Dong Nai (Nhon Trach 1), Hanoi, and Bac Ninh (Yen Phong IP). As part of our global growth strategy and commitment to local talent development, we aim to create over 4,000 new job opportunities in Vietnam within the next five years.
Work Location: NHƠN TRẠCH 1 - ĐỒNG NAI
1. Scheduling and Sales Order Management (40%)
- Review orders, raw materials, and capacity before production.
- Coordinate order review findings and questions with customers.
- Prepare production schedules and lead daily planning meetings.
- Communicate shipping dates and handle schedule changes.
- Revise plans when abnormal situations occur.
- Notify relevant teams of any delivery changes promptly.
- Work with production to expedite orders and ensure on-time completion.
2. Customer Service (30%)
- Send order confirmations based on capacity reports.
- Handle customer inquiries regarding delivery and planning.
- Forward quality or quotation issues to relevant departments.
- Ensure all customer questions are answered within 24 hours.
- Send weekly open order reports for customer cross-check.
- Notify customers of delays or early-shipment options.
3. On-Time Delivery Control (20%)
- Monitor WIP (Work in Process) to ensure on-time delivery.
- Attend Schedule Adherence (SA) meetings.
- Resolve planning-related issues and update SA reports.
- Coordinate cross-functionally to maintain delivery performance.
4. Inventory Management (10%)
- Calculate and release material requirements to avoid excess finished goods.
- Provide rolling material forecasts to shorten raw material lead time.
- Utilize rework and re-classified materials to reduce inventory value.