Project Management assitantCÔNG TY CỔ PHẦN GIAO HÀNG TIẾT KIỆM - GHTK

- Giaohangtietkiem JSC. (GHTK) is a professional delivery company specializing in eLogistics, providing fast and high-quality delivery service. GHTK currently has over 550 branches in 63 provinces, more than 30.000 employees and will continue to grow in 2020.
- We are looking for a Project Manager Assistant who is dynamic with ability to multitask to take charge of different operational projects. For the first 1-3 months, you will be provided with certain guidance along with practical application to current projects. Then you will be responsible for managing a part of GHTK operation system and also ensuring customer service quality. This position reports to the Chief Operation Officer.
* What you will do
- Manage current projects by having branch-visits regularly in Hanoi/Ho Chi Minh city: track daily progress, detect critical problems and promptly take action to solve the root cause, report weekly to Chief Operation Officer;
+ Evaluate current operation status: research and propose new strategies to enhance service quality, customer satisfaction and maintain life-long customer relations;
+ Manage human resources system: training new staffs, supervising and reporting on their productivity;
+ Working with data and extract insights by analyzing data in order to implement operational excellence;
- Directly execute new projects to ensure the 6-hour delivery service, collaborate and negotiate with different stakeholders to ensure implementation; support other projects when needed;
- Research to understand the current trends of E-Logistics industry in general, and customer insights in specific;
- Other ad-hoc tasks assigned by Chief Operation Officer.