Job Description
Implementation Planning: Develop timelines, checklists, milestones, and assign a Person In Charge (PIC) for each phase; update the plan whenever changes are confirmed.
Cross-functional Coordination: Coordinate tasks among the Content/Script, Production, Tech, Design, and Operations teams; track inputs, outputs, and dependencies between teams.
Schedule Management: Update the task tracker, send deadline reminders, identify tasks at risk of delay, and report to the
Project Manager (PM) and relevant PICs to align on solutions.
Quality Monitoring: Verify Quality Control (QC) evidence and approvals of outputs before proceeding to the next step; coordinate with PICs to resolve any items that do not meet requirements.
Issue Management: Document issue details, impact levels, PICs, and deadlines; track the resolution progress, verify the results with stakeholders, and close the issues.
Change Management: Manage changes from the Brand/Client regarding SKUs, scripts, promotions, hosts, visuals, and live schedules; log requests, assess their impact on tasks and timelines, and submit them to the PM for approval before implementing updates.
Go-live Coordination: Review the readiness checklist, confirm the personnel in charge of each item, and coordinate troubleshooting before and during the go-live event.
Documentation & Reporting: Update project trackers, meeting minutes, and periodic recaps regarding progress, issues, decisions, and next actions; archive documents, versions, and approvals for easy retrieval.
Communication Hub: Act as the primary point of contact to update the implementation status for the PM and cross-functional teams; prepare necessary information for the PM to align with clients and make decisions when bottlenecks arise.
Job Requirements
Approximately 6 months to 1 year of experience in project coordination or operations;
background in e-commerce, livestreaming, digital content, or creative production is a plus.
Ability to create timelines, checklists, task trackers, and meeting minutes; proficient in Google Sheets or Excel and task management tools.
Clear communication skills, accurate requirement gathering, proactive follow-up with PICs, and early reporting of risks or changes.
Detail-oriented regarding documentation, content versions, and approval milestones; ability to manage multiple tasks concurrently.
Willingness to learn about content production workflows and AI Livestream operations.
Benefits
Salary: 11.000.000 VND
Working hours: Monday to Friday
Annual leave: 15 days + 1 extra birthday leave
13th-month salary, Lunar New Year bonus, holiday bonuses, and annual company trip
Social Insurance, Health Insurance, and Unemployment Insurance as required by Vietnamese law.