Job Description
Role Overview
SmartOSC's Division 3 is bidding for an opportunity to build a mobile application for an important and growing account in the Japan (JP) market, with a tentative kick-off within September 2026. We are looking for an experienced Project Manager to lead this engagement end-to-end, acting as the key point of contact between the client and the delivery team, and ensuring the project is planned, executed, and delivered to a high standard of quality.
Key Deliverables & Responsibilities
1. Project Planning & Delivery:
- Define project scope, timeline, resource plan and delivery milestones for the mobile app project.
- Drive day-to-day project execution, ensuring deliverables are completed on time, within budget, and to the required quality.
- Proactively identify risks, dependencies and blockers, and put in place mitigation and escalation plans.
2. Client & Stakeholder Communication:
- Act as the primary point of contact with the client, most of whom communicate in English.
- Run regular status meetings, progress reports and workshops with client stakeholders.
- Manage client expectations and ensure alignment between business requirements and delivery plans.
3. Team Management & Coordination:
- Lead and coordinate a cross-functional team (development, QA, BA, design) throughout the project lifecycle.
- Assign tasks, track progress and support the team in resolving technical and operational issues.
Foster a collaborative, accountable working culture within the project team.
4. Quality & Process Management:
- Apply Agile/Scrum or other suitable methodologies to manage sprints, backlogs and releases.
- Oversee requirement traceability, change management, and UAT sign-off before go-live.
- Ensure project documentation (plans, reports, minutes) is complete and up to date.
5. Reporting & Risk Management:
- Provide regular project status reports and dashboards to internal management and client stakeholders.
- Proactively manage risks and issues, escalating promptly when required.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
- 3+ years of experience in a Project Manager role, preferably in software or mobile app development projects.
- Experience managing projects for Japan (JP) market clients or Japanese stakeholders is a plus.
- Proven experience leading cross-functional delivery teams (development, QA, BA, design).
- Excellent English communication and presentation skills; ability to work directly with English-speaking clients.
- Strong stakeholder management and client-facing communication skills.
- Proficient in project management tools and methodologies (e.g., Agile, Scrum, Waterfall).
- Strong problem-solving skills, attention to detail, and ability to work under tight timelines; available to start by mid-September 2026.
Benefits
At SmartOSC, we offer the best to your values:
- Attractive salary package
- Salary review twice a year
- Flexible working hours (between 7:30am - 7:30pm on staff's preference)
- Premium health care
- Working in one of the largest digital transformation agencies in Asia - Professional English environment
- Firm's Certified Qualifications Sponsorship for career development
- Annual company trip inside or outside Vietnam
- Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.
- Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc
Note: By submitting your resume for this position, you acknowledge and consent that the Company may collect, use, store, disclose (where necessary), and otherwise process your personal data for recruitment-related purposes, including evaluating your application, communicating with you, and making hiring decisions. Your personal data may be shared with relevant third parties involved in the recruitment process on a need-to-know basis. You acknowledge and consent that the Company shall retain your personal data for as long as necessary to fulfill the above purposes or to comply with applicable legal obligations. Where permitted by applicable law, you may submit a written request for the deletion of your personal data.