QC Supervisor

ofi (olam food ingredients), a new operating group from Olam Group, offers sustainable, natural food products and ingredients, including cocoa, coffee, dairy, nuts, and spices. Operating in Vietnam since 1997, ofi has built a strong presence with its head office in Ho Chi Minh City, along with regional offices and seven major factories across various provinces. As the largest exporter of cashews, pepper, and instant coffee, and among the top exporters of green coffee, ofi Vietnam works closely with a vast network of farmers. With over 4,500 employees, the company is committed to performance, diversity, and talent development. Its 'Choices for Change' strategy targets long-term impact by 2030, focusing on prosperous farmers, thriving communities, climate action, and sustainability.
Key Responsibilities
1. Supervision of ofi production during production runs at Third Party factories
2. Verification of daily productions in line with defined protocols. Reviews all process data and Quality Analysis for each batch produced before shipment.
3. Represents ofi Operations, Innovation and QFS and ensures execution with support from Third Party technical team.
4. The ability to interpret and leverage experimental data to develop robust processes.
5. Reporting and data submission as defined by Operations and QFS Manager
6. Applies knowledge of regulations, nutritional, food and understands implications as when needed.
7. Support rapid technical assessment of QFS proposals including efficient cross-functional and multi-regional partnering.
8. Ensure timely replies for customer complaints and support Third party for investigations & CAPA.
9. Support Third party during ofi customer visit and audits.