Quality Assurance Engineer

Position Overview
We are seeking an experienced Quality Assurance Engineer to manage product and supplier quality activities from development through shipment. This individual contributor role combines hands-on factory inspection with quality engineering, problem-solving, supplier improvement, clear reporting, and cross-functional coordination. The position is office-based in Ho Chi Minh City and requires frequent factory visits across Vietnam.
Key Responsibilities
On-site Inspection
- Personally conduct on-site inspections for development and approval samples, pilot runs, in-process production, and pre-shipment lots. Coverage includes helmets as a core product type, together with other hardgoods, footwear, apparel, bags, hats/headwear, and soft protective gear.
- Verify materials and components, appearance and workmanship, dimensions and fit, construction or assembly, function and performance, labeling, and packaging against approved drawings, specifications, samples, and quality standards.
- Apply appropriate inspection methods for each product, including helmet and hardgoods measurements and functional checks, as well as footwear and sewn-product checks for materials, cutting, sewing, bonding, seams, stitches, trims, attachments, symmetry, sizing, and fit.
- Select representative samples and apply approved AQL plans, defect classifications, inspection levels, and acceptance criteria in accordance with company procedures.
- Use suitable measuring and test equipment, record objective evidence, and issue accurate inspection reports with findings, photographs, test results, and disposition recommendations.
- Immediately escalate critical safety, compliance, quality, or shipment risks and recommend containment, sorting, rework, re-inspection, hold, or shipment stop as appropriate.
Quality Engineering & Supplier Quality
- Support quality execution from product development and sample approval through pilot builds, mass production, and shipment readiness.
- Provide quality input on design and process risks, tolerances, materials, construction, critical-to-quality characteristics, test methods, and inspection feasibility.
- Evaluate samples and pilot runs; track First Pass Yield (FPY), defects, process readiness, and corrective actions before mass production.
- Develop and maintain risk-based inspection plans, sampling plans, checklists, defect classifications, workmanship standards, and factory control requirements.
- Review factory self-inspection records, verify critical controls, and coach supplier teams on defect recognition, measurement methods, in-line quality gates, and prevention of repeat issues.
- Lead follow-up of non-conformities, containment, root cause analysis, corrective and preventive actions, and effectiveness verification using structured methods such as 5 Why, Fishbone, and 8D.
- Support supplier qualification, risk reviews, quality-system and manufacturing-capability audits, compliance activities, and supplier improvement projects as assigned.
- Analyze inspection results, defect trends, FPY, supplier performance, and NCR/CAPA status; prepare concise reports and dashboards for management review.