Quality Assurance Specialist - Salary Up To 16 Mil GrossCHI NHÁNH CÔNG TY TNHH TRANSCOSMOS VIỆT NAM

Mô tả Công việc
Conduct daily screening/tagging to categorize content and evaluate UGC (User Generated Content) content quality on the e-commerce platform from agent
Conduct root cause analyses to improvement for UGC content quality, and provide summaries and recommendations
Maintain an understanding of Client policies and community guidelines in order to identify opportunities for optimization on the e-commerce platform
Ensure consistent content quality throughout the E-commercial ecosystem
Manage BPO performance to achieve KPIs of productivity
Conduct daily screening/tagging to categorize content and evaluate UGC (User Generated Content) content quality on the e-commerce platform from agent
Conduct root cause analyses to improvement for UGC content quality, and provide summaries and recommendations
Maintain an understanding of Client policies and community guidelines in order to identify opportunities for optimization on the e-commerce platform
Ensure consistent content quality throughout the E-commercial ecosystem
Manage BPO performance to achieve KPIs of productivity