Quality Control Supervisor

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Job Purpose:
Lead the Quality Control team to ensure products meet customer requirements and company quality standards. Drive continuous improvement of the Quality Management System (QMS), support audits, and ensure manufacturing processes comply with quality procedures.
Key Responsibilities:
Lead and supervise daily QC activities to ensure product quality and Right First Time (RFT) performance.
Manage batch adjustments, rework, rejected batches, and quality-related costs.
Review and approve scale-up trials before mass production.
Monitor mixing and manufacturing processes to prevent quality issues.
Investigate quality problems and customer complaints using root cause analysis tools (A3, PGR).
Ensure NC/NCR management through SAP Quality Notification (QN).
Support customer audits, internal audits, QSAQ, and ISO compliance.
Lead continuous improvement, 5S, BBS, and energy-saving initiatives within QA.
Prepare quality reports and monitor quality KPIs.