Quality Engineer

About the Company
VSAP LAB is a fully-funded Vietnamese startup specializing in Advanced Packaging solutions for semiconductor chips. We focus on research and innovation to provide design, manufacturing, prototyping, and testing services. Our mission is to deliver the best form factors, performance, and fastest time to market for our customers' chips. We aim to enable a complete semiconductor ecosystem in Vietnam. Through pioneering technology, we accelerate the growth of the local semiconductor industry.
If you are a talented person with a growth mindset, start-up spirit, keen on learning new things everyday and wants to be part of a journey that have a big impact for generations to come, this might be a perfect role for you.
Position Overview
The Quality Engineer is responsible for establishing, maintaining, and continuously improving a comprehensive Quality Management System (QMS) across the entire product lifecycle-from incoming materials to final delivery. This role ensures that all manufacturing processes and outputs consistently meet international standards and stringent customer requirements. The Quality Engineer lead certification initiatives, drives operational excellence through data-driven process improvements (SPC), and serves as the primary technical contact for customer quality assurance, warranty management, and audits.
Key Responsibilities
Quality Control Operations & Systems
• Establish and manage inspection standards for Incoming Quality Control (IQC), In-Process Quality Control (IPQC), and Outgoing Quality Control (OQC).
• Develop and maintain the quality documentation system, including Standard Operating Procedures (SOP), Work Instructions (WI), and quality forms.
• Monitor and manage daily manufacturing quality to ensure production output meets defined specifications.
• Manage non-conforming materials (MRB) and lead root-cause analysis for internal quality issues.
Quality Systems, Audit & Certification
• Lead the setup, implementation, and maintenance of the ISO 9001 Quality Management System.
• Organize and conduct internal quality audits; serve as the lead coordinator for external and Customer Audits.
• Manage supplier quality performance and conduct periodic supplier audits to ensure material consistency.
• Oversee quality certifications and ensure compliance with JEDEC and IPC standards
Customer Quality & Continuous Improvement
• Act as the key liaison for Customer Quality matters, handling feedback, warranty claims, and 8D reporting.
• Implement Statistical Process Control (SPC) to monitor yields and identify opportunities for process improvement.
• Drive continuous improvement initiatives to enhance production yield and reduce quality-related costs
• Coordinate semiconductor packaging qualification, reliability testing, root-cause analysis, and corrective actions
Cross-functional Collaboration
• Partner with Production and Engineering teams to resolve technical quality issues and optimize manufacturing workflows.
• Coordinate with Procurement and Supply Chain to manage supplier performance and material traceability.