Quality Supervisor (Strong Process)

CSW Industrials (NewYork: CSWI) is a U.S. publicly traded company with approximately $6B market capitalization, serving a variety of HVAC end markets through three business units: Contractor Solutions, Engineered Building Solutions, and Specialized Reliability Solutions. Our manufacturing facility, TRUAIRE Vietnam, is located in Nhon Trach 1 Industrial Zone, Dong Nai. We are looking for a Quality Engineer (Shopfloor) who will play a key role in ensuring product quality directly at the production line. This position focuses on in-process quality control, fast problem solving, and continuous improvement. You will collaborate with cross-functional teams to resolve quality issues, ensure process compliance, and drive defect reduction to meet customer expectations.
Shopfloor Quality Control
- Monitor in-process quality directly at production lines
- Ensure compliance with Control Plan, SOP, WI, and quality standards
- Perform patrol inspection and Layered Process Audit (LPA)
Problem Solving & Improvement
- Respond quickly to quality issues at the line (containment, segregation, rework)
- Conduct root cause analysis (5 Why, Fishbone, 8D)
- Implement corrective and preventive actions (CAPA)
- Propose poka-yoke and Kaizen solutions to reduce scrap and rework
Data Monitoring & Analysis
- Track quality KPIs: FPY, defect rate, scrap rate
- Analyze trends and propose improvement actions
- Ensure accurate and timely shop-floor data collection
Collaboration & Support
- Work closely with Production, PE, IE, and R&D teams
- Support customer complaints handling and 8D reports
- Participate in trials and pilot runs to ensure quality readiness
System & Compliance
- Maintain and comply with IATF 16949 / ISO 9001
- Support internal, external, and customer audits
- Support supplier quality evaluation and management