Mô tả công việc
* Front Desk Duties
- Greet and welcome all members and guests in a courteous and professional manner.
- Manage member check-in, guest sign-in, and cloakroom coordination.
- Answer calls and emails promptly and professionally.
* Reservations & Enquiries
- Manage dining and event reservations using the internal booking system.
- Provide accurate and timely information about club services, events, and policies.
- Coordinate with F&B and Guest Relations to manage service flow and arrivals.
* Presentation & Environment
- Maintain a tidy and welcoming front-of-house environment.
- Ensure club signage, welcome materials, and desk presentation are immaculate.
- Uphold HAUS service standards and dress code at all times.
Yêu cầu
- Previous experience in a high-end hospitality or private members club reception.
- Excellent communication and guest service skills.
- Strong attention to detail and organisational abilities.
- Comfortable working under pressure and handling multiple enquiries.
- Professional appearance and confident manner.
- Familiarity with booking or reservation systems preferred.
Thông tin khác
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Nhân viên
Học vấn
Trung cấp
Kinh nghiệm
0 - 1 năm kinh nghiệm
Giới tính
Bất kỳ
Ngành nghề
Dịch vụ khách hàng
,
Khách sạn
Thông tin chung
- Thu nhập: 15 triệu - 18 triệu
Nơi làm việc
- Nơi làm việc
- Thành Phố Đà Lạt - Lâm Đồng