Recreation Agent - Nhân viên Giải tríFour Points by Sheraton Ha Giang
Hình thức: Toàn thời gian
Ngày đăng: 11/09/2024
Hạn nộp: 19/10/2024
Mô tả công việc
JOB SUMMARY
Wipe down fitness center machines and remove towels, trash, and debris from fitness center area.
Maintain an adequate supply of cups and water in recreation area.
Clean fitness and recreation area restrooms and showers.
Obtain, fold, and stack towels according to company procedures.
Distribute lockers and towels to guests.
Conduct inventory of supplies, materials, and equipment and inform supervisor/manager of low supply items.
Provide information to guests about available recreation facilities and activities.
Promote a fun and relaxing atmosphere for guests.
Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.
Provide assistance to injured guests until the arrival of emergency medical services.
Promote the rules and regulations of the recreation facility.
CRITICAL TASKS
Recreation Communication and Coordination
Provide information to guests about available recreation facilities, activities, lessons, and equipment.
Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude.
Recreation Equipment and Supplies
Clean and maintain recreational equipment and supplies.
Obtain required number of towels from Laundry based on expected daily needs, transport to work area (fitness center, locker room, pool, tennis court), and fold and stack according to company procedures.
Distribute lockers and towels to guests as requested.
Conduct inventory of supplies, materials, and equipment and inform supervisor/manager of low supply items.
Recreation and Fitness Area Maintenance
Wipe down fitness center machines and remove towels, trash, and debris from fitness center area.
Maintain an adequate supply of cups and water in recreation area (fitness center, locker room, pool, tennis court).
Clean fitness and recreation area restrooms and showers, including stocking with adequate paper goods and soap, cleaning all surfaces, refilling towels, and emptying trash.
Guest Relations
Address guests' service needs in a professional, positive, and timely manner.
Thank guests with genuine appreciation and provide a fond farewell.
Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Wipe down fitness center machines and remove towels, trash, and debris from fitness center area.
Maintain an adequate supply of cups and water in recreation area.
Clean fitness and recreation area restrooms and showers.
Obtain, fold, and stack towels according to company procedures.
Distribute lockers and towels to guests.
Conduct inventory of supplies, materials, and equipment and inform supervisor/manager of low supply items.
Provide information to guests about available recreation facilities and activities.
Promote a fun and relaxing atmosphere for guests.
Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.
Provide assistance to injured guests until the arrival of emergency medical services.
Promote the rules and regulations of the recreation facility.
CRITICAL TASKS
Recreation Communication and Coordination
Provide information to guests about available recreation facilities, activities, lessons, and equipment.
Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude.
Recreation Equipment and Supplies
Clean and maintain recreational equipment and supplies.
Obtain required number of towels from Laundry based on expected daily needs, transport to work area (fitness center, locker room, pool, tennis court), and fold and stack according to company procedures.
Distribute lockers and towels to guests as requested.
Conduct inventory of supplies, materials, and equipment and inform supervisor/manager of low supply items.
Recreation and Fitness Area Maintenance
Wipe down fitness center machines and remove towels, trash, and debris from fitness center area.
Maintain an adequate supply of cups and water in recreation area (fitness center, locker room, pool, tennis court).
Clean fitness and recreation area restrooms and showers, including stocking with adequate paper goods and soap, cleaning all surfaces, refilling towels, and emptying trash.
Guest Relations
Address guests' service needs in a professional, positive, and timely manner.
Thank guests with genuine appreciation and provide a fond farewell.
Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.
Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
Yêu cầu công việc
At least six months to once year-experience at the same position.
Be able to relocate to Ha Giang City.
Be able to relocate to Ha Giang City.
Quyền lợi được hưởng
Premium insurance with many inpatient and outpatient medical examination and treatment benefits
Phone allowance, meals allowance and others
Marriott International Associate discount for Room and F&B
International work environment.
Phone allowance, meals allowance and others
Marriott International Associate discount for Room and F&B
International work environment.
Thông tin khác
Số lượng
4
Nơi làm việc
Thị Xã Hà Giang - Hà Giang
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Ngành nghề
Khác
Vị trí
Nhân viên
Cập nhật
11/[protected info]
4
Nơi làm việc
Thị Xã Hà Giang - Hà Giang
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Ngành nghề
Khác
Vị trí
Nhân viên
Cập nhật
11/[protected info]
Giới thiệu công ty
Four Points by Sheraton Ha Giang việc làm
Tổ 12, Phường Trần Phú, Thành phố Hà Giang, Tỉnh Hà Giang, Việt Nam
Việc làm tương tự
At Your Services Agent - Nhân viên Tổng đài
Four Points by Sheraton Ha Giang
Thỏa thuận
Hà Giang
15/10/2024
Vị trí Recreation Agent - Nhân viên Giải trí do công ty Four Points by Sheraton Ha Giang tuyển dụng tại Hà Giang, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Recreation Agent - Nhân viên Giải trí hoặc công ty Four Points by Sheraton Ha Giang ở các link phía trên
Giới thiệu công ty
Four Points by Sheraton Ha Giang việc làm
Tổ 12, Phường Trần Phú, Thành phố Hà Giang, Tỉnh Hà Giang, Việt Nam