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PRODUCT & TECHNICAL DEVELOPMENT (60%):
Product Ownership (30%)
Define clear business and user goals, write PRDs, and manage product backlogs.
Lead user research and validation to deeply understand learners' and parents' pain points, and translate insights into actionable features.
Proactively collaborate with design and engineering teams to ensure product quality, scalability, and technical feasibility.
Proactively work with cross-department stakeholders or third-party vendors to enhance product functionality and ecosystem integration.
Cross-Department Collaboration (30%)
Serve as the key liaison for IT (VUS Operational system like ERP CoreEdu, VCore, VHub) and Corporate team, ensuring smooth integration and daily operations across systems.
Coordinate with stakeholders from Curriculum Development, Academic, Marketing, Operations, and ASA Sales/Care to align product development with business goals.
PROJECT MANAGEMENT & PROCESS ENHANCEMENT (40%):
Agile (Scrum) project management (20%)
Act as the Sprint Host, managing sprint planning, reviews, and retrospectives for the scrum team.
Ensure timely delivery of sprints, while maintaining clarity, communication, and accountability.
Operational Excellence (15%)
Analyze
and refine internal product workflows and collaboration frameworks.
Provide advisory and process optimization support for Product and cross-functional teams.
Document key processes and ensure operational improvements are effectively executed.
Helpdesk tickets & ad-hoc product operations management (5%)
Support with Helpdesk tickets management, intern mentoring, and ad-hoc product operations tasks.
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II. KEY SKILLS AND QUALIFICATIONS
Experience requirements
Minimum 5 years of experience in Product management/ownership, with proven track records in web/app development (preferably in-house digital products).
Background in education, engineering, or Edtech domain (CRM, LCMS, LMS, or Virtual Classroom Systems) is a strong advantage.
Hands-on experience in requirement analysis, prioritization, PRD writing, and sprint delivery.
Experience working closely with cross-functional teams (engineering & design teams) in an agile environment.
Technical & domain skills
Possess a logical and systematic thinking that effectively facilitates your stakeholders to build and develop a well-structured and optimal system.
Hands-on experience in cross-functional stakeholders understanding, gathering requirements, prioritizing, working on decent PRDs, product backlogs and getting things done on time and to perfection.
Good knowledge of UI/UX is a PLUS.
On your personality:
Strong sense of ownership, accountability, and team spirit.
Proactive, curious, and comfortable navigating ambiguity in a fast-paced environment.
Always curious to learn and maintain up-to-date knowledge of product solutions, industry trends and best practices of other players in the market.
You are comfortable with changes (and sometimes, uncertainties) in an open-minded environment.