Remote Migration Assistant - Based in Ho Chi Minh City

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About Us
We are a boutique migration agency established in 2015 in Brisbane, Queensland, Australia. We provide onshore and offshore visa services to individuals and businesses, including sponsored, skilled, family, and permanent visa pathways.
We are seeking an experienced Migration Assistant to work directly with and support our Registered Migration Agents (RMAs) based in Australia.
This is a full-time, fully remote role as Independent Contractor at the present. We expect the role to transition to on-site work once our office in Ho Chi Minh City is established in 2027. The location and timing of that transition will be discussed with applicants during recruitment.
Key Responsibilities
Assist RMAs with preparing and managing a wide range of applications, including visa, nomination, sponsorship, skills assessment and citizenship applications
Review and organise supporting documents, identifying missing information and inconsistencies for RMA review
Prepare application forms, draft correspondence and compile supporting evidence under RMA supervision
Maintain accurate and up-to-date case files, documentation and internal records
Track application progress, monitor deadlines and provide regular updates to RMAs
Prepare document checklists and internal case summaries to support RMA review
Follow internal procedures and complete assigned tasks accurately and on time
Perform other related administrative and case support duties as required
Liaise with the Department of Home Affairs and other authorities
Deliver high-quality client service in a fast-paced environment
Other related tasks
Why Join Us
Work remotely during the initial phase, with an expected transition to on-site work in 2027
Supportive and experienced team environment
Training and ongoing guidance to develop your skills and knowledge
A supportive team with extensive experience in Australian migration
Opportunities to work across a wide range of visa subclasses