We are looking for a Restaurant Events & Partnership Manager who knows how to turn great moments into great business.
This newly created role is perfect for a dynamic, energetic individual who is just as extraordinary as Belgo.
In this role, you will drive revenue from private events, corporate functions, group bookings, and long-term partnerships. You will actively seek new opportunities, build strong client relationships, and manage leads generated through our marketing channels.
If you are relationship-driven and thrive on a fully booked event calendar, we would love to meet you.
Qualifications & Skills:
Minimum 2 years of experience in event sales, hospitality sales, or B2B relationship management.
Strong communication, negotiation, and presentation skills.
Proven ability to build strong relationships and close high-value deals.
Highly organized and able to manage multiple leads and projects simultaneously.
Familiarity with CRM systems is an advantage.
Creative, proactive, and results-driven mindset.
Key Responsibilities:
A. New Partner Acquisition
Identify, target, and acquire new clients incl. corporate, event agencies, and community organizations.
Develop tailored proposals that align with client needs and highlight brand strengths.
Conduct outbound sales activities, including cold outreach, networking events, and site visits.
Build a healthy pipeline of high-potential leads from priority industries.
B. Client Relationship & Loyalty Management
Maintain strong relationships with existing partners to drive repeat bookings and long-
term engagement.
Implement client retention strategies, such as follow-up programs, loyalty incentives, and exclusive offers.
Ensure exceptional service levels before, during, and after events to increase client satisfaction and advocacy.
Organize partner appreciation activities to strengthen relationships and brand loyalty.
C. Lead Management & Conversion
Manage all leads generated through marketing campaigns, online forms, social media,
and other communication channels.
Respond to inquiries promptly, qualify leads, and convert them into confirmed bookings.
Track all lead activity and generate regular conversion performance reports.
Collaborate closely with Marketing to optimize lead flow and campaign effectiveness.
D. Event Sales Operations
Prepare detailed proposals, quotations, and event contracts.
Conduct venue tours and client presentations.
Work closely with operations and F&B teams to ensure smooth event execution.
Monitor event profitability and recommend pricing or package adjustments when needed.
E. Market & Competitor Insights
Track market trends, competitor activities, and emerging opportunities.
Provide insights for new packages, seasonal promotions, or product enhancements.
Contribute to the brand's reputation as a leading destination for premium events.
Thông tin chung