Risk Management Lead

Responsibilities
1. Risk Governance & Strategy
Develop and maintain a company-wide risk management framework aligned with
ISO 31000
,
Basel operational risk principles
, and relevant
SBV regulations
.
Define risk appetite and tolerance levels; integrate risk considerations into strategic and operational decision-making.
Ensure risk governance alignment with security and compliance standards such as
ISO/IEC 27001
and
PCI DSS
.
Advise the CEO on enterprise risk trends, regulatory developments, and mitigation priorities.
2. Enterprise Risk Oversight
Oversee identification and management of key risks across all business lines, products, and partners.
Supervise compliance and operational risk assessments for new products, projects, and business initiatives.
Ensure consistent coordination between Risk, Compliance, Legal, Technology, and Operations teams.
3. Fraud & Transaction Risk
Lead the governance of fraud risk management across e-wallet, payment gateway, and merchant ecosystems.
Approve and monitor policies for fraud prevention, transaction thresholds, and dispute-handling frameworks.
Review and guide the company's response to emerging fraud patterns and systemic vulnerabilities.
4. Risk Reporting & Advisory
Provide periodic enterprise risk reports and recommendations to the CEO and Executive Board.
Serve as the primary liaison with regulatory bodies (SBV, NAPAS) and strategic banking or card partners on risk and compliance issues.
Advise management on risk implications of strategic initiatives or regulatory changes.
5. Leadership & Culture
Lead and develop the Risk & Fraud Management team; ensure clear structure, accountability, and performance excellence.
Promote a proactive, data-driven risk culture across the organization.
Drive continuous improvement and professional development within the risk function.
What You Will Need
Bachelor's degree in Finance, Banking, Economics, Business, or Information Systems; Master's degree preferred.
Minimum
8-10 years' experience
in risk management, compliance, or audit within financial services or Fintech;
3+ years in a leadership role
.
Strong understanding of enterprise risk frameworks (ISO 31000, Basel), and familiarity with SBV regulations, ISO/IEC 27001, and PCI DSS.
Proven ability to develop and implement risk governance strategies.
Excellent analytical, strategic, and communication skills.
Professional proficiency in English.
Why You'll Love Working Here
Attractive Compensation & Benefits for Senior Management
Competitive salary: Attractive, negotiable compensation aligned with leadership responsibilities and capabilities.
Performance-based bonuses: Regular bonus schemes based on business outcomes and actual contributions.
Year-end bonus: Transparent and fair bonus structure recognizing year-round efforts and achievements.
Dynamic work environment: Open, youthful, and agile culture - emphasizing innovation and practical efficiency.
Comprehensive Benefits
Free, high-quality lunch served daily at the office.
Full statutory insurance coverage: Social, health, and unemployment insurance.
Annual health check-ups at reputable medical facilities.
Exclusive premium health insurance tailored for management-level staff.
Modern working tools and facilities: Full support with modern equipment and a professional, flexible working space.
Growth & Team Engagement
A dynamic, open, and professional work culture where creativity, initiative, and innovation are highly encouraged.
Ongoing professional growth opportunities through internal training, leadership mentoring, and learning support.
Transparent performance reviews & feedback to help you stay aligned and grow purposefully.
Frequent engagement activities such as company trips, team-buildings, learning workshops, and festive celebrations.
Office location:Tay Ha Building, 19 To Huu Street, Thanh Xuan Ward, Hanoi
Working hours: Monday to Friday ([protected info]); 2-3 Saturday mornings on an alternating basis (remote work).