Company Description
Established in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Job Description
We are seeking a dedicated and friendly Room Attendant to join our team at our luxurious resort in Phu Quoc, Vietnam. As a Room Attendant, you will play a crucial role in ensuring our guests have a comfortable and memorable stay by maintaining the highest standards of cleanliness and presentation in our guest rooms and public areas.
Clean and tidy guest rooms, including making beds, dusting surfaces, vacuuming carpets, and mopping floors
Replenish guest amenities, such as toiletries, towels, and minibar items
Ensure all rooms meet our exacting standards before guest check-in
Respond promptly and courteously to guest requests and concerns
Report any maintenance issues or lost property to the appropriate department
Maintain the cleanliness and organisation of housekeeping storage areas
Adhere to all health and safety guidelines, including proper handling of cleaning chemicals
Collaborate with other departments to ensure seamless guest experiences
Assist in deep cleaning projects and special requests as needed
Qualifications
Strong passion for the hospitality industry and commitment to guest satisfaction
Excellent attention to detail and high standards of cleanliness
Basic English language skills for communicating with guests and colleagues
Outstanding interpersonal and communication abilities
Team player with a positive attitude and willingness to assist others
Flexibility to work varying shifts, including weekends and public holidays
Physical stamina to perform cleaning tasks and make beds throughout the day
Ability to remain calm and courteous in all situations
Time management skills and efficiency in completing tasks
Knowledge of cleaning products and procedures (training will be provided)
Previous experience in housekeeping or a similar role is advantageous but not required
Ability to maintain confidentiality and respect guests' privacy at all times
Additional Information
What awaits you...
The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
The ability to challenge the norm and work in an environment that is both creative and rewarding.
Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
A competitive package and plenty of development opportunities.
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