Safety Manager

The official title for this position is SQE Manager.
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SQE MANAGER - HANOI
Why this role?
SQE Manager (Safety, Quality and Environment) leads, directs and supports safety, quality and environmental activities within one's responsible country. S/he drives continuous improvement of SQE performance and supports frontline leadership teams in implementing, maintaining and continually improving the KONE Way for SQE. Overall accountable for SQE together with the country management.
S/he leads the development, implementation and follow-up of processes, methods and systems to measure and analyze SQE performance indicators.
What will you be doing?
SQE Management
- Serves as the Management Representative for the Integrated Management System (ISO 9001, ISO 45001, and ISO 14001), ensuring alignment with organizational standards.
- Facilitates and assesses the implementation of the KONE Integrated Management System.
- Represents the country to external stakeholders in safety matters, under the direction of the Country MD or Functional Leadership (FL).
SQE Culture and Engagement
- Promotes a proactive SQE culture, emphasizing the importance of safety, quality, and environment throughout the organization and fostering active engagement at all levels.
- Promotes safety programs for end users to ensure the safe and sustainable use of elevators and escalators.
Local SQE Targets and objectives
- Establishes country-specific SQE targets and focus areas aligned with Functional Leadership (FL) objectives.
- Supports the development of crisis communication and emergency response practices.
- Leads the creation, implementation, and maintenance of SQE programs and activities.
- Manages Safety, Quality, and Environmental risks by ensuring effective reviews and brainstorming actionable solutions.
- Leads or supports SQE-related change management projects and initiatives.
- Reports any SQE-related risks or crises in adherence to KSEA's incident and crisis management procedures.
- Performs regular process assessments to minimize non-compliance risks.
Audit Oversight and Process Compliance
- Oversees the planning, execution, and follow-up of Integrated Management System audits to ensure process compliance and identify opportunities for performance enhancement.
Continuous Improvement with Lean Six Sigma (LSS)
- Analyzes customer feedback, field data, and other relevant metrics to proactively identify and implement process improvement opportunities across the operational chain.
- Tracks progress and evaluates the effectiveness of improvement projects, corrective actions, and preventive actions logged across the organization; provides guidance and support as needed.
- Ensures that Continuous Improvement (CI) processes are operating effectively at the country level and contributes to CI initiatives at the FL level.
- Drives LSS programs to develop "LSS Belters" and maintain a cost-effective project funnel.
- Works closely with FL, country functional, and operational leaders to plan and implement continuous SQE improvements.
- Collaborates with KSEA colleagues to share best practices, understand evolving requirements, and enhance productivity and operational optimization.
- Conducts Kaizen events to identify opportunities for improvement.
Non- conformance, incident investigation and corrective action leadership
- Drives efforts to continuously reduce non-conformances, including those linked to incoming quality.
- Collaborates on Root Cause Analysis (RCA) to implement effective Corrective and Preventive Actions (CAPA) for incidents.
- Validates the effectiveness of CAPA implementations.
SQE Competency Development
- Drives the continuous enhancement of LSS, safety and environment competencies within the country by providing necessary training and addressing organizational training needs to develop safety, Quality and Environmental mindset and competencies.